Engineer I

Sallie Mae

. Support the planning, administration, and technical support of operating system capabilities .

Posted 10/22/2026full-timeNewark • Virginia • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in software development methodologies, including Agile and SDLC practices, while effectively supporting technical projects and ensuring quality assurance. Capable of analyzing data and troubleshooting technical issues within financial services operations.

Highest-signal resume keywords

Proficiency In Programming LanguagesExperience With SQLKnowledge Of Agile MethodologiesStrong Problem-Solving SkillsBachelor's Degree In Computer Science

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Development MethodologiesTroubleshootingDebuggingQuality AssuranceData AnalysisAPI-Based IntegrationsAutomation ToolsEngineering DocumentationTechnical SupportProject Execution

Soft Skills

Excellent Communication SkillsInterpersonal SkillsDetail-OrientedAnalytical Thinking

Industry Keywords

Financial Services OperationsStudent Loan ServicingLoan OriginationPayment ProcessingRegulatory Compliance

Tech Stack

Tools & technologies

SDLCSQL

About the role

Key responsibilities & impact

Support the planning, administration, and technical support of operating system capabilities
Design, develop, troubleshoot, and debug software programs for enhancements and new products
Assist in the development and implementation of engineering solutions according to best practices and project requirements
Conduct testing and quality assurance activities
Help troubleshoot technical issues and provide support during project execution
Create and maintain accurate engineering project documentation
Prepare reports and summaries communicating project progress, milestones, and outcomes

Requirements

What you’ll need

Basic understanding of software development methodologies and principles
Proficiency in one or more programming languages and related tools
Strong problem-solving and analytical thinking skills
Excellent communication and interpersonal skills
Detail-oriented with a focus on quality and accuracy
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience) preferred
1-2 years of experience in software engineering or a related technical role preferred
Experience supporting student loan servicing, loan origination, payment processing, collections, or related financial services operations preferred
Knowledge of Agile methodologies and software development lifecycle (SDLC) practices preferred
Experience working with SQL, data analysis tools, or reporting platforms preferred
Experience supporting API-based integrations and modern technology platforms preferred
Familiarity with AI-enabled business processes, automation tools, or data-driven decision-making solutions preferred
Experience working directly with application development and engineering teams preferred
Understanding of regulatory and compliance requirements within financial services preferred

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Generous PTO, Floating Holidays and 12 Federal Holidays observed
Support for financial-well-being and retirement 401k with employer match
Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
Employer paid short-term/long-term disability and basic life insurance
Flexible hybrid working arrangements
Paid parental leave and adoption reimbursement programs
Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
Tuition Reimbursement and Family Scholarship Programs
Career development and training opportunities