eCommerce Promotion Specialist

Sally Beauty

. Own end-to-end operational execution of assigned ecommerce promotions from intake through launch validation and post-campaign review .

Posted 10/9/2026full-timePlano • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing end-to-end ecommerce promotions, including setup, execution, and post-campaign analysis. Proficient in Salesforce Commerce Cloud and advanced data analysis using Microsoft Excel to optimize promotional strategies and enhance customer experiences.

Highest-signal resume keywords

Salesforce Commerce Cloud ExperienceEcommerce Operations ManagementAdvanced Microsoft Excel ProficiencyAnalytical MindsetStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ecommerce OperationsDigital MerchandisingPromotions ManagementData AnalysisQuality Assurance Testing

Soft Skills

Attention to DetailProblem SolvingOwnership and AccountabilityAbility to Manage Multiple PrioritiesInfluencing Skills

Tools & Technologies

Salesforce Commerce CloudMicrosoft Excel

Industry Keywords

EcommerceMerchandisingCustomer ExperienceCampaign PerformanceOperational Documentation

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own end-to-end operational execution of assigned ecommerce promotions from intake through launch validation and post-campaign review
Review promotional requirements and determine setup strategies, business rules, timing, eligibility criteria, and customer experience standards
Configure, maintain, and optimize promotions within Salesforce Commerce Cloud and related ecommerce platforms
Establish execution priorities based on business impact, launch deadlines, dependencies, customer considerations, and operational risk
Communicate launch readiness, risks, corrective actions, and key decisions to organizational stakeholders
Lead quality assurance testing and launch validation across web, mobile, and app channels
Determine whether promotions meet launch standards and delay release when requirements or quality expectations are not met
Serve as primary operational owner for promotion-related issues, troubleshooting customer experience, product eligibility, and configuration challenges
Escalate financial exposure, policy, system defect, and governance risks when necessary
Analyze campaign performance, customer engagement, operational defects, and feedback to identify improvements
Conduct post-promotion reviews and recommend enhancements to promotional strategies, workflows, controls, and customer experiences
Develop and maintain operational documentation, best practices, checklists, and process standards
Partner with Merchandising, Marketing, Creative, Ecommerce, Customer Service, Site Operations, and Technology teams
Support special projects and other assigned duties

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, Ecommerce, Merchandising, or related field, or equivalent combination of education and experience
1-3 years of experience in ecommerce operations, digital merchandising, pricing, promotions, or related ecommerce functions
Experience working within Salesforce Commerce Cloud (SFCC) and other ecommerce platforms
Advanced proficiency in Microsoft Excel, including VLOOKUPs, formulas, and data analysis
Strong attention to detail with a high degree of ownership and accountability
Ability to manage multiple priorities and deadlines in a fast-paced environment
Strong written and verbal communication skills with the ability to influence partners across the organization
Demonstrated ability to assess risks, solve problems, and make sound business decisions within established guidelines
Experience partnering across Merchandising, Marketing, Creative, Technology, and Customer Service teams
Strong analytical mindset with the ability to translate business requirements into effective operational solutions
Required to be onsite at the corporate office on specified days

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Paid vacation days
Paid sick days
Paid holidays
Tuition reimbursement
401(k) with company match
Complimentary services at the in-house salon
Varied selection of food options at the corporate campus
Sally Beauty and CosmoProf Professional onsite stores
Great merchandise discount
Hybrid work arrangement