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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in German and English, with outstanding communication skills to effectively present complex digital solutions. Proven ability to drive client satisfaction, retention, and upselling through strong analytical skills and a deep understanding of software platforms.
Highest-signal resume keywords
Fluency In German And EnglishOutstanding Written And Verbal Communication SkillsProven Sales ExperienceStrong Analytical And Problem-Solving SkillsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
High EnergyMotivatedExcited About Driving Growth
Tools & Technologies
Salonkee SoftwareDigital Solutions
Industry Keywords
Beauty And Wellness IndustryClient SatisfactionUpsellingClient LoyaltyCustomer Retention
About the role
Key responsibilities & impact- Maintain strong relationships with German-speaking clients
- Ensure clients realize the full value of Salonkee’s digital solutions for the beauty and wellness industry
- Identify opportunities to upgrade existing clients to more comprehensive packages
- Introduce clients to payment services and additional functionalities
- Develop an in-depth understanding of Salonkee’s software and provide expert guidance on its features and benefits
- Collect and channel client feedback to the product development team
- Conduct training sessions on the full capabilities of Salonkee’s software
- Identify and promptly address risks affecting client satisfaction or engagement
- Drive client loyalty, upselling, and retention
Requirements
What you’ll need- Fluency in German and English is required
- Outstanding written and verbal communication skills, with the ability to present complex solutions clearly and persuasively
- Adept at working with software platforms, with a keen interest in staying updated on the latest technologies
- Strong analytical and problem-solving skills to navigate client issues in a dynamic, fast-paced environment
- Proven sales experience with a strong focus on customer satisfaction and retention
- High energy, motivated, and excited about driving growth and achieving results
- A love for numbers and growth, with the ability to translate data-driven insights into strategic actions
- Eligibility to work in Luxembourg: EU citizenship or a valid work permit in Luxembourg or another EU member state
Benefits
Comp & perks- A competitive remuneration package
- A dynamic, international, and supportive work environment with a strong team culture
- Flat hierarchies that promote open communication and encourage putting your ideas forward
- The opportunity to be part of a success story and make a tangible impact on the future of the beauty and wellness industry
- Regular company events to foster team bonding and create opportunities for networking and collaboration
- An inclusive and empowered environment
- Opportunities to grow, contribute, and be your authentic self