FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in financial screening, insurance verification, and patient communication while ensuring compliance with HIPAA regulations and familiarity with healthcare administration. Capable of providing high-quality customer service and connecting patients with financial assistance resources.
Highest-signal resume keywords
Insurance VerificationRevenue Cycle FunctionsCustomer Service ExperienceHIPAA ComplianceFinancial Assistance Resources
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial ScreeningInsurance Benefits VerificationPrice EstimationPre-Authorization DocumentationMedicaid Application AssistancePatient Financial Obligation CommunicationDeductible ExplanationCoinsurance UnderstandingCo-Payment CollectionRegulatory Familiarity
Soft Skills
Critical ThinkingIndependent Problem-SolvingOrganizational SkillsAccountabilityCommunication Skills
Certifications & Qualifications
High School DiplomaAssociate’s Degree in Healthcare Administration
Industry Keywords
Revenue CyclePatient Financial ServicesHealthcare Administration501(r) CompliancePatient Care
About the role
Key responsibilities & impact- Perform pre-service financial screening and clearance of scheduled patients
- Verify insurance benefits and provide benefit/coverage reviews
- Prepare price estimates and communicate patient financial obligations
- Identify patients’ financial needs and connect them with assistance resources
- Collect past balances, down payments, co-payments, deductibles, and pre-service deposits
- Secure and document pre-authorizations before services
- Explain deductibles, coinsurance, co-payments, non-covered services, and out-of-network payment expectations
- Review forms and obtain required patient signatures before services
- Collaborate with Case Management, Billing, Admitting, Scheduling, pre-authorization, pre-registration, and physician offices
- Assist patients with Medicaid applications through Washington Healthplan Finder
- Notify insurance companies of admissions and discharges as required
- Communicate payment expectations by phone, email, mail, and in person
- Document patient financial screening information and support financial assistance processes
- Provide logistical information about appointments and facility directions
- Report to the Director of Revenue Cycle
Requirements
What you’ll need- Minimum High School Diploma or equivalent required
- 1–3 years of customer service experience required
- 1–3 years of experience with insurance verification, revenue cycle functions, hospital/physician offices, or a related area preferred
- Associate’s degree in healthcare administration or equivalent college coursework preferred
- Competency with equipment listed on the department-specific checklist
- Critical thinking and independent problem-solving skills
- Logical and deliberate decision-making
- Accountability and safe judgment within legal and ethical guidelines
- Ability to provide high-quality customer service
- Strong organizational skills and ability to prioritize tasks
- Familiarity with statutes and regulations affecting financial conversations with patients, such as 501(r)
- Ability to comply with HIPAA regulations and maintain confidentiality
- Ability to demonstrate competency caring for customers/patients across the age continuum
Benefits
Comp & perks- Full-time remote work arrangement
- On-site onboarding and equipment pick-up limited to 3–4 days
- Monday–Friday schedule, 8:30 AM–5:00 PM PST