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Community & Employee Engagement Manager
Sample Supports. Plan and coordinate employee appreciation, recognition, and engagement initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee engagement, event coordination, and community outreach, with a strong focus on building relationships and supporting organizational growth. Proficient in managing recognition programs and coordinating training and development initiatives while adhering to regulatory requirements.
Highest-signal resume keywords
Employee EngagementEvent CoordinationCommunity OutreachInterpersonal CommunicationHuman Services Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event PlanningProject CoordinationCommunity Partnership DevelopmentEmployee Recognition ProgramsSocial Media Management
Soft Skills
Relationship BuildingOrganizational SkillsAttention to DetailTime ManagementCreative Problem Solving
Tools & Technologies
Organizational Communication SystemsTracking SystemsMarketing Tools
Certifications & Qualifications
High School Diploma or GEDValid Driver's License
Industry Keywords
Intellectual DisabilitiesDevelopmental DisabilitiesHuman ServicesCommunity Giving ProgramsEmployee Development
About the role
Key responsibilities & impact- Plan and coordinate employee appreciation, recognition, and engagement initiatives
- Organize client appreciation events, holiday activities, team bonding opportunities, and agency-wide events
- Coordinate leadership trainings, employee development events, conferences, and retreats
- Manage employee recognition programs, award nominations, and tenure celebrations
- Build and maintain relationships with community organizations, referral partners, and professional networks
- Represent Sample Supports at career fairs, disability-specific events, conferences, and community outreach opportunities
- Identify opportunities for community partnerships, advocacy, and organizational growth
- Coordinate charitable initiatives, donations, and community giving programs, including Sample Supports GIVES and the Dream Project
- Support social media, marketing, and promotional activities
- Assist with recruitment, employee retention, and organizational culture initiatives
- Support program growth and expansion through outreach, relationship development, and referral coordination
- Respond to general agency inquiries and connect individuals with appropriate programs or departments
- Support assigned human resources and operational responsibilities, including unemployment processes and internal investigations
- Develop and maintain workflows, event calendars, tracking systems, and communication processes
- Collaborate with leadership and program teams across departments and regions
- Identify creative opportunities to improve employee engagement, community involvement, and organizational processes
- Provide direct care coverage and support to individuals receiving services as needed
- Follow policies and applicable licensing, funding, and regulatory requirements
- Report suspected mistreatment, abuse, neglect, or exploitation as a mandatory reporter
- Adapt responsibilities based on organizational priorities and operational needs
Requirements
What you’ll need- Experience in employee engagement, event coordination, community outreach, human services, marketing, or a related field preferred
- Experience working with individuals with intellectual and developmental disabilities preferred
- Strong interpersonal, communication, relationship-building, and organizational skills
- Ability to independently plan, coordinate, and execute multiple projects and events
- Creative, proactive, and solution-focused approach to responsibilities
- Ability to build and maintain positive relationships with employees, community partners, and stakeholders
- Strong attention to detail, time management, and follow-through
- Ability to work independently and collaboratively across departments
- Comfortable using technology, social media, and organizational communication and tracking systems
- Flexibility to participate in occasional evening or weekend events and provide direct care coverage as needed
- High School Diploma or GED required
- Must be at least 18 years old due to driving responsibilities
- Valid driver's license and reliable transportation
- Ability to transport individuals receiving services when needed
- Ability to perform the physical requirements of the position
- Ability to complete and maintain all required training and certifications
- Must complete the Culture Index Survey to be considered
Benefits
Comp & perks- Flexible paid time off
- Medical, dental, and vision insurance
- Postpartum wellness package
- Hospital indemnity coverage
- Flexible spending and dependent care accounts
- Monthly employer contribution to dependent care accounts
- Accident and short-term disability insurance
- 100% employer-paid life insurance
- Voluntary term life insurance
- Pet insurance
- Mileage reimbursement
- Cell phone reimbursement
- Discounted cell phone plans
- 401(k) with up to a 4% employer match
- Employee Assistance Program with free mental health, legal, and financial resources
- Paid professional development and certification opportunities
- Free clinical supervision for qualifying degrees and licenses
- Annual anniversary gifts and celebrations
- Bonus opportunities for all positions
- Dream Project
- Five- and Ten-Year Anniversary Trips
- Virtual Sleep Training and Night Nanny Services for Eligible Parents
- Weekly meal services for eligible new parents
- Supplemental parental leave pay for qualifying employees