Residential Coordinator

Sample Supports

. Manage an assigned caseload of adults receiving residential services .

Posted 9/29/2026full-timeThornton • Colorado • United StatesMid-LevelSenior💰 $57,897 - $64,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing residential services for individuals with intellectual and developmental disabilities, including compliance with IDD regulations and the ability to develop and implement individualized support plans. Proficient in building relationships with interdisciplinary teams and advocating for high-quality, person-centered services.

Highest-signal resume keywords

Residential Services ManagementIDD Regulations KnowledgeCase Management ExperienceTraining and MentoringCrisis Response Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service Plan DevelopmentHealth and Safety MonitoringDocumentation and Record KeepingBehavior Support PlanningCompliance Auditing

Soft Skills

AdvocacyRelationship BuildingCommunicationProblem SolvingTeam Collaboration

Tools & Technologies

Electronic Records SystemsData-Tracking ApplicationsHR Systems

Certifications & Qualifications

CPR CertificationFirst Aid CertificationMedication Administration CertificationNVCI Certification

Industry Keywords

Human ServicesResidential ComplianceInterdisciplinary Team CoordinationTrauma-Informed CareMandatory Reporting

About the role

Key responsibilities & impact

Manage an assigned caseload of adults receiving residential services
Monitor individuals’ health, safety, rights, preferences, and quality of life
Build professional relationships with individuals, host home providers, family caregivers, and support teams
Advocate for person-centered, appropriate, and high-quality services
Coordinate with families, guardians, case managers, advocates, state personnel, therapists, medical professionals, and interdisciplinary team members
Monitor diagnoses, medications, medical appointments, health assessments, protocols, and follow-up
Develop and implement service, safety, treatment, behavior, and support plans
Conduct required health, safety, and welfare visits
Complete annual unannounced home visits and residential compliance inspections
Supervise, train, support, and hold residential contractors accountable
Provide education and resources to individuals, families, providers, and support teams
Participate in team meetings, clinical supervision, court hearings, administrative reviews, Human Rights Committee reviews, and case-related meetings
Complete documentation, service tracking, and individual records within 24 hours or required deadlines
Audit individual and provider records for accuracy, completeness, and regulatory compliance
Follow Sample Supports policies and applicable HCPF, CDPHE, licensing, and government requirements
Resolve complex concerns, make timely decisions, and respond during emergencies
Participate in the residential program’s 24/7 on-call rotation
Provide backup direct care, transportation, or shift coverage when needed
Implement client-specific service, behavior, support, and medical requirements
Use trained NVCI techniques, including approved physical intervention when necessary and permitted
Report suspected mistreatment, abuse, neglect, or exploitation as a mandatory reporter
Use email, electronic records, HR systems, and data-tracking applications
Adapt to changing program, organizational, and regulatory needs

Requirements

What you’ll need

Bachelor’s degree in human services, human development, social services, psychology, or a related field preferred
At least three years of residential, case-management, management-level, or intellectual and developmental disability services experience
Demonstrated success managing complex or high-acuity cases
Experience mentoring or training employees
Advanced knowledge of IDD regulations, compliance requirements, and residential program operations
Ability to support the Residential Manager and serve as a resource for other coordinators
Ability to complete and maintain any specialized certification required for the position
Must be at least 18 years old
Must maintain a valid driver’s license and reliable transportation
Must be willing and able to transport individuals receiving services when needed
Must be able to travel between residential settings, appointments, meetings, and Sample Supports locations
Must successfully complete and maintain CPR, First Aid, Medication Administration, NVCI, and other required training or certifications
Must be able to perform the physical responsibilities of the position
Must be able to respond calmly and professionally during emergencies and behavioral escalations
Must be able to provide direct care and coverage when program needs require it
Must complete all required background checks
Residential Coordinator I: High school diploma or GED required; one to two years of relevant experience preferred
Residential Coordinator II: Two to four years of IDD or similar service experience; experience coordinating with interdisciplinary teams; trauma-informed care experience preferred
Residential Coordinator III: Three or more years of residential, case-management, leadership, or IDD experience; experience managing complex cases and mentoring employees

Benefits

Comp & perks

Flexible paid time off
Medical, dental, and vision insurance
Postpartum wellness package
Hospital indemnity coverage
Flexible spending and dependent care accounts
Monthly employer contribution to dependent care accounts
Accident and short-term disability insurance
100% employer-paid life insurance
Voluntary term life insurance
Pet insurance
Mileage reimbursement
Cell phone reimbursement
Discounted cell phone plans
401(k) with up to a 4% employer match
Employee Assistance Program with free mental health, legal, and financial resources
Paid professional development and certification opportunities
Free clinical supervision for qualifying degrees and licenses
Annual anniversary gifts and celebrations
Bonus opportunities for all positions
Dream Project
Five- and Ten-Year Anniversary Trips
Virtual Sleep Training and Night Nanny Services for Eligible Parents
Tenured Discount Codes with Happy Vacation Homes
Weekly meal services for eligible new parents
Supplemental parental leave pay for qualifying employees