Digital Transformation Consultant – ISM, ESM

Samsara

. Partner directly with largest Enterprise customers in focused, roughly three-month engagements .

Posted 10/9/2026full-timeRemote • MexicoSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer-facing engagements, facilitating structured discovery processes, and creating actionable requirements documents. Proficient in API concepts and familiar with Salesforce and project-tracking tools to support enterprise-level solutions.

Highest-signal resume keywords

Customer-Facing ConsultingStructured DiscoveryAPI UnderstandingRequirements GatheringSalesforce Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisProcess MappingRequirements DocumentationData MappingStakeholder EngagementIntegration ConceptsMulti-Stakeholder ManagementSOW DraftingFeasibility ChecksEngagement Tracking

Soft Skills

FacilitationSynthesisDocumentationCommunicationOwnership

Tools & Technologies

SalesforceCompassProject-Tracking ToolsDiscovery TemplatesPlaybooks

Industry Keywords

Enterprise SaaSIoT SoftwareFleet/TelematicsERPWMSTMS/DispatchHRISFuel-Card SystemsLatAm Enterprise Accounts

Tech Stack

Tools & technologies

ERPIoT

About the role

Key responsibilities & impact

Partner directly with largest Enterprise customers in focused, roughly three-month engagements
Run structured discovery to document current-state processes and systems
Facilitate workshops to map future-state process flows and identify data transmission and transformation needs
Build systems and API inventories covering data volumes, authentication constraints, and regulatory or data-residency considerations
Engage Solutions Integration Services for feasibility checks
Create prioritized requirements packages with use cases, field-level data mappings, success criteria, and open risks
Validate requirements with customer stakeholders and the internal account team
Complete and submit the SIS Request Log
Join SIS/ESM scoping meetings and preserve context
Support ESM during SOW drafting
Close discovery engagements after confirmation that requests are ready for build
Track engagement status, milestones, and timelines in Salesforce and Compass
Maintain discovery templates and playbooks and share lessons learned
Shadow ESM and SIS teams, complete training, and independently deliver a validated requirements package within the first 90 days

Requirements

What you’ll need

7+ years in a customer-facing consulting, business/systems analysis, solutions consulting, or implementation role, ideally in enterprise SaaS or IoT software
Experience running structured discovery with enterprise customers, including stakeholder interviews, current- versus future-state process mapping, and requirements gathering
Working understanding of APIs and system-integration concepts
Comfortable in technical conversations without needing to write integration code
Strong facilitation, synthesis, and documentation skills
Ability to turn cross-functional conversations into an actionable requirements document
Track record managing multi-month, multi-stakeholder engagements independently, with ownership of timeline and quality
Experience with integrations involving fleet/telematics, ERP, WMS, TMS/dispatch, HRIS, or fuel-card systems is ideal
Familiarity with Salesforce and services/project-tracking tools is ideal
Background as a Solutions Consultant, Sales/Solutions Engineer, Professional Services consultant, or Business/Systems Analyst is ideal
Experience supporting Mexico and broader LatAm Enterprise accounts is ideal

Benefits

Comp & perks

Above-market total compensation including base salary, performance-based bonus/variable pay, and equity for eligible roles
Flexible, employee-led remote model
Professional development stipend
Comprehensive health plans
Parental leave plans
Flexible working model
Remote work support where aligned with operational requirements