Enterprise Core Implementation Consultant

. Advise and guide strategic customers throughout onboarding, adoption, advocacy, and renewal .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $88,979 - $134,591 per yearWebsite

Tools & technologies

IoT

Key responsibilities & impact

Advise and guide strategic customers throughout onboarding, adoption, advocacy, and renewal
Manage deployment of Samsara’s IoT technology to large-scale enterprise customers
Own customer relationships and ensure successful solution deployment and adoption
Create launch plans and product-usage roadmaps
Track implementation progress, participation, product adoption, and account health
Run training sessions and demonstrate Samsara’s technology to executives and day-to-day users
Resolve customer challenges across numerous use cases
Manage multiple customer engagements in parallel
Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product
Mentor the wider Customer Success and Support teams
Explain Samsara platform capabilities to diverse customers
Champion Samsara’s cultural principles

What you’ll need

6+ years of experience in a senior Customer Success, account management, or strategic consulting role
Enterprise SaaS experience preferred
Experience supporting or working with technical products
Strong priority management and high emotional intelligence
Strong problem-solving skills
Excellent consultative skills and experience with end-to-end system implementations
Proven ability to build trust and communicate effectively with executives, Product and Engineering leadership, and software users
Initiative and ability to thrive in a fast-paced, change-heavy environment
Diplomacy, tact, and poise under pressure
Bachelor’s degree from a 4-year institution
Experience serving and supporting large-scale business solutions at Fortune 500 companies preferred

Comp & perks