Enterprise Select Implementation Consultant – Central, East

Samsara

. Advise and guide strategic customers throughout onboarding, adoption, advocacy, and renewal .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,406 - $151,875 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer relationships and driving successful deployment of IoT technology, with a strong focus on customer advocacy and adoption. Possesses excellent consultative skills and the ability to navigate complex technical environments while mentoring teams and collaborating cross-functionally.

Highest-signal resume keywords

Customer Success ManagementEnterprise SaaS ExperienceEnd-to-End System ImplementationsStrong Problem-Solving SkillsEmotional Intelligence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Implementation TrackingProduct Adoption StrategiesTechnical Product SupportSolution DeploymentCustomer Engagement Management

Soft Skills

Consultative SkillsPriority ManagementDiplomacyTactPoise Under Pressure

Tools & Technologies

Samsara IoT Technology

Industry Keywords

Customer AdvocacyOnboardingAccount HealthCross-Functional CollaborationMentoring

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Advise and guide strategic customers throughout onboarding, adoption, advocacy, and renewal
Manage deployment of Samsara IoT technology for large-scale enterprise customers
Own customer relationships and ensure successful solution deployment and adoption
Create launch plans and product-usage roadmaps
Track implementation progress, participation, product adoption, and account health
Run training sessions and demonstrate Samsara technology to executives and day-to-day users
Resolve implementation challenges across numerous use cases
Manage multiple customer engagements in parallel
Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product
Mentor Customer Success and Support teams
Develop deep knowledge of the Samsara platform and explain its capabilities to customers
Champion Samsara’s cultural principles

Requirements

What you’ll need

6+ years of experience in a senior Customer Success, account management, or strategic consulting role; enterprise SaaS experience preferred
Strong priority management and high emotional intelligence
Experience supporting or working with technical products
Solutions-oriented with strong problem-solving skills
Excellent consultative skills with experience in end-to-end system implementations
Proven ability to build trust and communicate effectively with executives, Product and Engineering leadership, and software users
Initiative and ability to thrive in a fast-paced, change-heavy environment
Diplomacy, tact, and poise under pressure
Bachelor’s degree from a 4-year institution
Candidates must reside in the US except the NYC Metro Area
Candidates must be from the CST or EST time zones and work local time zone hours
May require travel to customer sites up to 10% of the time, including overnight stays

Benefits

Comp & perks

Performance-based bonus/variable pay
Equity for eligible roles
Flexible, employee-led remote model
Professional development stipend
Comprehensive health plans
Parental leave plans
Flexible working model
Remote work support where aligned with operational requirements
Equal opportunity employment
Reasonable accommodations throughout the recruiting process