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Samsara

Implementation Consultant

Samsara

. Advise and guide Mid-Market customers through onboarding, adoption, advocacy, and renewal .

Posted 10/8/2026full-timeRemote • CanadaJuniorMid-Level💰 $79,205 - $102,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer success management, focusing on onboarding, adoption, and advocacy for Mid-Market SaaS customers. Proficient in managing technology deployments and fostering strong customer relationships to ensure successful implementation and product usage.

Highest-signal resume keywords
Customer Success ManagementSaaS ExperienceB2B EngagementFluency in English and FrenchConsultative Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technology DeploymentSystem ImplementationProduct Adoption TrackingLaunch PlanningAccount Management
Soft Skills
Emotional IntelligenceEffective CommunicationDiplomacyTactPriority Management
Tools & Technologies
Samsara IoT Solutions
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Mid-MarketCustomer EngagementComplex Customer BaseConsultingTechnical Products

Tech Stack

Tools & technologies
IoT

About the role

Key responsibilities & impact
  • Advise and guide Mid-Market customers through onboarding, adoption, advocacy, and renewal
  • Own customer relationships and ensure successful deployment of Samsara’s IoT solutions for fleet and industrial assets
  • Manage technology deployments and enable customers to achieve quick time to value
  • Create launch plans and roadmaps to increase product usage
  • Track implementation progress, participation, product adoption, and account health
  • Run training sessions and demonstrate Samsara’s technology to executives and day-to-day users
  • Work through customer challenges across numerous use cases
  • Manage multiple customer engagements in parallel
  • Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product
  • Explain Samsara platform capabilities to customers of all types
  • Champion and embed Samsara’s cultural principles

Requirements

What you’ll need
  • 2-4+ years of experience in a senior Customer Success, account management, or strategic consulting role; Mid-Market SaaS experience preferred
  • English and French fluency
  • Strong priority management and high emotional intelligence
  • Experience supporting or working with technical products
  • Excellent consultative skills with experience in end-to-end system implementations
  • Proven track record of building trust and communicating effectively with executives, Product and Engineering leadership, and day-to-day software users
  • Diplomacy, tact, and poise under pressure when working through customer issues
  • Bachelor’s degree from a 4-year institution
  • Experience serving a large and complex customer base in B2B SaaS is advantageous

Benefits

Comp & perks
  • Performance-based bonus/variable pay
  • Equity for eligible roles
  • Flexible, employee-led remote model
  • Professional development stipend
  • Comprehensive health plans
  • Parental leave plans
  • Above-market total compensation opportunities
  • Flexible working model
  • Remote work support