Implementation Manager – Enterprise Select

Samsara

. Lead the Enterprise Implementation Consultants team deploying Samsara’s connected operations platform for enterprise accounts .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $109,480 - $165,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing enterprise-level implementations and leading high-performing teams while fostering strong stakeholder relationships. Proficient in SaaS and IoT/hardware deployment, with a focus on process improvement and customer success.

Highest-signal resume keywords

Enterprise Implementation ManagementSaaS And IoT DeploymentStakeholder Relationship ManagementProject Management (PMP Or Similar)Customer Success CRM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Team Performance ManagementTechnical ImplementationProcess ImprovementData AutomationEscalation ResolutionMulti-Stakeholder EngagementSystem/API IntegrationKPI ManagementAccount Management ProgramsHardware Deployment Logistics

Soft Skills

Strong Work EthicEmotional IntelligenceProblem-Solving SkillsPrioritizationSolutions-Oriented Mindset

Tools & Technologies

GainsightPSA Tools

Certifications & Qualifications

Bachelor's DegreePMP (Project Management Professional)

Industry Keywords

Enterprise AccountsConnected Operations PlatformCustomer SuccessHigh-ACV AccountsCultural Principles

Tech Stack

Tools & technologies

IoTPMP

About the role

Key responsibilities & impact

Lead the Enterprise Implementation Consultants team deploying Samsara’s connected operations platform for enterprise accounts
Manage team performance and deliver results across team KPIs and organizational OKRs
Own executive-level stakeholder relationships and lead escalation resolution for at-risk, high-ACV accounts
Partner with Sales, Solutions Engineering, Support, and Customer Success to ensure seamless handoffs and protect renewal and expansion opportunities
Coach consultants through complex, multi-site technical implementations, including hardware deployment logistics and system/API integrations
Identify and implement process improvements, systems efficiency gains, and increased automation through data
Hire, develop, and lead an inclusive, engaged, high-performing team
Champion and embed Samsara’s cultural principles while scaling globally and across new offices
Lead from the front and remain willing to get hands-on

Requirements

What you’ll need

4+ years of experience managing a services team, including experience supporting complex, multi-stakeholder enterprise deployments
Experience implementing Enterprise (medium/high touch) accounts or account management programs
SaaS and/or IoT/hardware implementation experience preferred
Strong work ethic, prioritization, and emotional intelligence
Experience managing escalations and executive stakeholder relationships on complex, high-value accounts
Experience with a customer success CRM such as Gainsight and/or PSA tool
Solutions-oriented with strong problem-solving skills
Comfort in a fast-paced, change-heavy environment
Strong bias for action, ability to think big, and insistence on high standards
Project/program management experience (PMP or similar) a plus
Bachelor’s degree from a 4-year institution
Legal right to work at Samsara and in the specified work location, if applicable

Benefits

Comp & perks

Performance-based bonus/variable pay
Equity for eligible roles
Flexible, employee-led remote model
Professional development stipend
Comprehensive health plans
Parental leave plans
Above-market total compensation opportunities
Flexible working model with office, hybrid, or remote options where applicable