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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex, cross-functional creative programs, including program planning, resource management, and stakeholder communication. Proficient in utilizing work-management tools and integrating AI solutions to enhance creative workflows and delivery performance.
Highest-signal resume keywords
Program ManagementCreative Production ProcessesWork-Management ToolsStakeholder CommunicationCapacity Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementCreative Workflow OptimizationCapacity PlanningCreative Intake ProcessesDashboard ReportingRisk MitigationBudget TrackingVendor ManagementCreative Review ProcessesAI Tool Integration
Soft Skills
Organizational SkillsCommunication SkillsInterpersonal SkillsProblem-Solving SkillsPresentation Skills
Tools & Technologies
AirtableJiraAsanaWorkfrontGoogle Sheets
Industry Keywords
Creative AgencyBrand CampaignsProduct LaunchesWeb InitiativesMulti-Stakeholder Management
About the role
Key responsibilities & impact- Own end-to-end delivery of complex, cross-functional creative programs from intake and brief review through scoping, production, review, approval, and launch
- Develop program plans for brand campaigns, product launches, events, and web initiatives
- Translate Marketing priorities into actionable creative roadmaps
- Track milestones and deliverables, provide status updates, and identify and mitigate risks
- Partner with Creative leadership to run traffic, prioritization, and creative review cadences
- Run and improve the creative intake process
- Build and maintain capacity and demand forecasts across internal teams, freelancers, and agency partners
- Recommend resource trade-offs and escalate constraints
- Manage creative vendor and agency relationships, including SOWs, timelines, asset delivery, and budget tracking
- Align Marketing, PMM, Campaigns, Brand, Events, and Web on priorities, timelines, and approval frameworks
- Communicate program health, risks, and tradeoffs to senior leadership
- Facilitate team discussions, resolve conflicts, and remove delivery impediments
- Define, document, and scale creative workflows, SOPs, and governance
- Administer and optimize the creative work-management stack and build performance dashboards
- Identify and implement AI-powered tools and automations to improve creative delivery
Requirements
What you’ll need- 7+ years of program or project management experience in an in-house creative studio, brand/marketing team, or creative agency
- Proven experience managing complex, multi-stakeholder creative programs from brief through delivery
- Experience building and running creative intake, resourcing, capacity planning, and review/approval processes
- Proficiency with work-management tools and methodologies, including Airtable, Jira, Asana, Workfront, and Google Sheets
- Experience building dashboards or reporting on delivery performance
- Experience integrating AI tools into program management or creative workflows
- Strong understanding of creative production processes, including design, copy, video, and web
- Experience managing agency partners, freelancers, and external vendors, including scopes of work and budgets
- Outstanding organizational, communication, interpersonal, written, verbal, and presentation skills
- Ability to influence senior stakeholders
- Proactive approach to identifying and resolving obstacles and risks
- Must reside in the United States, except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area
- Working hours in the Pacific time zone
- Ability to collaborate with colleagues across a variety of time zones
Benefits
Comp & perks- Initial RSU grant with no vesting cliff
- Ongoing refresh opportunities tied to performance
- Performance-based bonus/variable pay
- Equity for eligible roles
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health plans
- Parental leave plans
- Flexible working model
- Remote work support where aligned with operational requirements
