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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in learning design and instructional design within a software/SaaS environment, utilizing AI-driven content development tools to create engaging and effective learning experiences. Strong collaboration and communication skills are essential for working with cross-functional teams and conveying complex information to diverse audiences.
Highest-signal resume keywords
Learning Design ExperienceInstructional Design MethodologiesContent Development ToolsAI-Driven Content DevelopmentCollaboration and Teamwork
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning DesignInstructional DesignContent DevelopmentAssessment DesignIn-App Training Development
Soft Skills
CollaborationCommunicationAttention to Detail
Tools & Technologies
Parta.ioArticulateCamtasiaZoomClueso
Industry Keywords
SaaSUser NeedsLearning GoalsCurriculum DevelopmentCustomer Success
About the role
Key responsibilities & impact- Define training requirements, learning goals, and user needs for customers and partners
- Craft and build learning and credentialing experiences in online learning, audio, video, and in-app formats
- Use AI-based content-authoring and multimedia tools to develop content rapidly and iteratively
- Improve instructional development processes, models, and tooling
- Solicit reviews from partners and subject-matter experts and review content and assessments
- Own an assigned Samsara product area, beginning with Safety, by monitoring updates and maintaining its curriculum
- Partner with leadership on incoming requests
- Build product expertise through research, AI tools, and collaboration with subject-matter experts
- Design and write engaging, effective assessments
- Collaborate with Customer Success, Product, Sales, and Implementation teams
- Champion and embed Samsara’s values and operating principles as the company scales globally
Requirements
What you’ll need- 3–5+ years of learning design or instructional design experience in a software/SaaS setting
- Knowledge of instructional design standard methodologies
- Proven ability to craft effective and engaging learning content
- Ability to communicate abstract or technical information to technical and non-technical audiences visually and in writing
- Ability to identify appropriate learning delivery formats for specific objectives
- Collaboration and teamwork skills
- Attention to design aesthetics and visual detail
- Knowledge of content development tools such as Parta.io, Articulate, Camtasia, Zoom, and Clueso
- Comfort working within an AI-driven content development process, including AI-assisted authoring, review, and iteration
- Experience developing in-app training or contextual product education
- Must reside in the US, except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area
- Must secure and maintain the legal right to work at the company and in the specified work location, if applicable
Benefits
Comp & perks- Performance-based bonus/variable pay
- Equity for eligible roles
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health plans
- Parental leave plans
- Flexible working model
- In-person office access for those who prefer it
- Legal right-to-work support subject to applicable requirements
