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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing indirect tax compliance, including US sales and use tax, Canada GST/HST/PST/QST, and Mexico IVA. Proficient in data analysis and reporting, with strong communication skills to effectively collaborate with business partners and external advisors.
Highest-signal resume keywords
Indirect Tax ExperienceUS Sales And Use Tax ComplianceAdvanced Excel SkillsClear Communication SkillsCustomer Service Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Indirect Tax ComplianceReturn PreparationData GatheringTax Calculation Error ResolutionGeneral Ledger ReconciliationMultistate FilingsAccrual PreparationTax Audits SupportCash Tax ForecastingAutomation Guidance
Soft Skills
Customer Service MindsetStrong Work EthicAttention To DetailAbility To Manage Multiple PrioritiesClear Written Communication
Tools & Technologies
VertexNetSuiteSalesforceExcelGoogle Sheets
Industry Keywords
Tax ComplianceIndirect TaxSales TaxGSTHSTPSTQSTIVAPublic AccountingIn-House Tax
About the role
Key responsibilities & impact- Own the tax ticket queue end to end: triage, research, resolve, and document indirect tax questions
- Provide responsive, high-quality service to business partners, especially Account Executives
- Escalate deal-specific questions to the Tax Technology and Operations team and policy questions to the Tax Accounting Manager
- Track ticket volume, recurring themes, and turnaround times to guide FAQs, self-service content, and automation
- Manage US sales and use tax compliance, including data gathering, return preparation and review, timely filing and payment
- Support Canada GST/HST/PST/QST and Mexico IVA compliance
- Prepare recurring filings and accruals, including state taxes and retail delivery fees
- Reconcile indirect tax general ledger accounts monthly and support month-end and quarter-end close
- Monitor and resolve tax calculation errors across Vertex, NetSuite, and Salesforce
- Maintain customer exemption certificates and perform the annual review
- Support sales and use tax audits and notices
- Support cash tax forecasting and other Tax Department projects
- Work with external tax advisors on research, compliance, and special projects
- Report to the Manager II, Tax Accounting
Requirements
What you’ll need- 3+ years of indirect tax experience in public accounting, in-house at a company, or a combination of both
- Bachelor's degree in Accounting, Finance, or a related field
- Working knowledge of US sales and use tax compliance, including return preparation and multistate filings
- Advanced Excel or Google Sheets skills, with the ability to work with large data sets
- Clear written and verbal communication skills, with the ability to explain tax concepts to non-tax business partners
- Customer service mindset and a strong work ethic
- Ability to manage multiple priorities and recurring deadlines with a high level of accuracy and attention to detail
Benefits
Comp & perks- Performance-based bonus/variable pay
- Equity for eligible roles
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health plans
- Parental leave plans
- Above-market total compensation opportunities
- Flexible working model
- Remote work support