Staff Product Operations Manager – Platform

Samsara

. Drive ARR through platform decisions by identifying enterprise-readiness gaps limiting new business, expansion, and retention .

Posted 10/9/2026full-timeRemote • Massachusetts • United States, CanadaLead💰 $126,000 - $202,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product operations and analytics, with a strong focus on driving revenue through data-driven decision-making and effective communication with cross-functional teams. Proven ability to build and ship impactful products while managing end-to-end project lifecycles.

Highest-signal resume keywords

Product OperationsData AnalyticsRevenue Impact MeasurementCross-Functional CollaborationCustomer Judgment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProduct ManagementAnalytical Workflow DevelopmentData ValidationTelemetry AnalysisFeature Request TrackingAutomationInternal Tool DevelopmentAI-Assisted DevelopmentQuantitative Reporting

Soft Skills

Clear CommunicationAttention to DetailCuriosityOwnershipComfort with Ambiguity

Industry Keywords

B2B TechnologyEnterprise PlatformBilling and MonetizationIdentity ManagementAccess ManagementSecurityCompliance

About the role

Key responsibilities & impact

Drive ARR through platform decisions by identifying enterprise-readiness gaps limiting new business, expansion, and retention
Partner with Billing, Org & Auth, and Security product teams to define priorities, remove blockers, and track delivery commitments
Build and ship internal data and AI products for Product and Engineering teams
Analyze product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata
Convert analyses into reliable, repeatable tools and workflows with data definitions, quality checks, documentation, and feedback loops
Translate complex findings into decision-ready recommendations for R&D leadership
Quantify and report the revenue impact of platform investments
Own projects end to end from scoping and data connection through launch, adoption measurement, impact measurement, and iteration
Use AI-assisted development tools, validate outputs, debug failures, and apply sound judgment
Champion and embed Samsara’s cultural principles across the organization

Requirements

What you’ll need

5+ years of professional experience in product operations, data or product analytics, business operations, consulting, technical product management, or a similar role
Demonstrated record of building and shipping useful products for real users, such as an internal tool, application, dashboard, automation, data product, or repeatable analytical workflow
Track record of connecting work to revenue or an equivalent business result, such as ARR, retention, expansion, or cost
Experience structuring and analyzing messy or large datasets, validating results, and explaining analytical limitations
Strong product and customer judgment
Clear written and verbal communication, including explaining technical or analytical work to non-technical partners and executives
High ownership, curiosity, attention to detail, and comfort with ambiguity
Must be based in the United States or Canada
Relocation assistance will not be provided
Ideal: experience in a B2B technology company or closely with Product and Engineering teams
Ideal: experience in Product Operations functions, including defining and tracking product roadmaps and feature requests and bringing the customer voice to product conversations
Ideal: familiarity with enterprise platform domains such as billing and monetization, identity, access and org management, security, or compliance

Benefits

Comp & perks

Initial RSU grant with no vesting cliff
Ongoing equity refresh opportunities tied to performance
Performance-based bonus/variable pay
Flexible, employee-led remote model
Professional development stipend
Comprehensive health plans
Parental leave plans
Above-market total compensation
Offices available for employees who prefer to work in-person