Strategic Implementation Consultant

Samsara

. Ensure customers increase the safety, efficiency, and sustainability of their operations with Samsara’s IoT platform .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,406 - $153,409 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer success initiatives, particularly in deploying enterprise SaaS solutions and driving product adoption. Possesses strong consultative skills and the ability to communicate effectively with diverse stakeholders, including executives and technical teams.

Highest-signal resume keywords

Customer Success ManagementEnterprise SaaS ExperienceEnd-to-End System ImplementationsStrong Problem-Solving SkillsHigh Emotional Intelligence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Priority ManagementConsultative SkillsDiplomacyTactPoise Under Pressure

Tools & Technologies

Samsara IoT Platform

Industry Keywords

Large-Scale Business SolutionsFortune 500 CompaniesTechnical ProductsCross-Functional CollaborationTraining Sessions

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Ensure customers increase the safety, efficiency, and sustainability of their operations with Samsara’s IoT platform
Manage deployment of Samsara technology to large-scale enterprise customers
Create launch plans and product-usage roadmaps
Track implementation progress, participation, product adoption, and account health
Run training sessions and demonstrate Samsara technology to executives and day-to-day users
Work through customer challenges across numerous use cases
Manage multiple customer engagements in parallel
Collaborate cross-functionally with Sales, Support, Sales Engineering, Product, and other teams
Serve as a mentor to Customer Success and Support teams
Develop deep knowledge of the Samsara platform and explain its capabilities to customers
Champion and embed Samsara’s cultural principles

Requirements

What you’ll need

6+ years of experience in a senior Customer Success, account management, or strategic consulting role
Enterprise SaaS experience preferred
Strong priority management and high emotional intelligence
Experience supporting or working with technical products
Strong problem-solving skills
Consultative skills and experience with end-to-end system implementations
Proven ability to build trust and communicate effectively with executives, Product and Engineering leadership, and software users
Initiative and ability to thrive in a fast-paced, change-heavy environment
Diplomacy, tact, and poise under pressure
Bachelor’s degree from a 4-year institution
Experience serving and supporting large-scale business solutions at Fortune 500 companies preferred

Benefits

Comp & perks

Performance-based bonus/variable pay
Equity for eligible roles
Flexible, employee-led remote model
Professional development stipend
Comprehensive health plans
Parental leave plans
Above-market total compensation opportunities
Flexible working model
Equal opportunity and reasonable workplace accommodations