Contract Network Operations Associate

Sana

. Maintain provider roster and demographic data, including addresses, TINs, NPIs, specialties, adds, and terms .

Posted 10/27/2026contractRemote • United StatesJuniorMid-Level💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining provider data accuracy and managing provider relationships within the healthcare sector. Proficient in data entry, contract management, and utilizing modern web applications to support operational efficiency.

Highest-signal resume keywords

Provider Data ManagementHealthcare ExperienceData Entry AccuracyContract ManagementCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryProvider Roster ManagementQuality AssuranceContract PreparationCredentialing Information CollectionPayer Contract Terms FamiliarityNPI KnowledgeTIN KnowledgeTaxonomy FamiliarityHigh-Volume Data Processing

Soft Skills

Excellent CommunicationValues-OrientedFast LearnerSelf-DirectedCollaborative

Tools & Technologies

Google SheetsExcelInternal SystemsPartner DatabasesWeb Applications

Industry Keywords

HealthcareProvider RelationsCredentialingProvider EnrollmentManaged CareInsurance

About the role

Key responsibilities & impact

Maintain provider roster and demographic data, including addresses, TINs, NPIs, specialties, adds, and terms
Enter and update provider information in internal systems and partner databases
Quality-assure provider data for accuracy
Process requests from providers seeking to join the Sana Network
Collect W-9s, provider rosters, and credentialing information
Prepare agreements from standard contract templates
Transfer accurate information to internal and external databases
Flag recurring issues and suggest improvements to provider contracting workflows and technology
Audit and maintain provider-facing materials, internal resources, and contract templates
Track contract status and documentation to ensure agreements are complete, signed, and easy to find
Act as a first point of contact for provider questions
Support the Network Operations team with entry-level contracting work

Requirements

What you’ll need

1–2+ years of experience in an administrative, data entry, customer service, or provider relations role
Healthcare experience preferred (provider office, credentialing, provider enrollment, managed care, insurance, etc.)
Familiarity with provider data (NPI, TIN, taxonomy) and basic payer contract terms is a plus
Excellent communicator
Values-oriented and passionate about improving healthcare for people and business owners
Able to handle periods of high-volume work in a fast-paced environment
Able to work independently and collaboratively
Accurate with data; comfortable with repetitive, high-volume entry
Fast learner and self-directed; able to work through a queue with minimal oversight once trained
Comfortable with change and working outside a traditional job description
Comfortable with modern web applications
Proficient in Google Sheets or Excel
Available full-time, 40 hours/week during normal business hours
Eastern, Central, Mountain, or Pacific time zones accepted
Must be U.S.-based

Benefits

Comp & perks

No Sana employee benefits; contract role
Possibility of extension based on business need