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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management and sales capabilities within the heavy equipment or mining industry, leveraging technical knowledge and analytical skills to drive aftermarket sales opportunities and customer satisfaction.
Highest-signal resume keywords
Technical DegreeHeavy Equipment Industry KnowledgeSales ExperienceBilingual in French and EnglishCustomer Relationship Management Software
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisFleet Gap AnalysisCustomer AssessmentsSales ReportingInventory Management
Soft Skills
Excellent Communication SkillsStrong Customer Service FocusProactive Initiative
Tools & Technologies
Customer Relationship Management Software
Certifications & Qualifications
Valid Driver’s Licence
Industry Keywords
Aftermarket SalesMining IndustrySandvik ProductsFleet Audits
About the role
Key responsibilities & impact- Develop aftermarket sales opportunities through fleet gap analysis and customer/site assessments
- Build strong customer relationships and work with account teams to achieve agreed sales targets
- Coordinate timely resolution of aftermarket issues and identify customer training needs
- Provide customer feedback to Product Line Managers to support product offerings
- Maintain accurate customer and fleet records
- Conduct quarterly fleet audits
- Report on sales opportunities and customer satisfaction
- Ensure accounts comply with sales terms
- Support inventory counts, including consignment stock
- Perform other duties as assigned
Requirements
What you’ll need- Technical degree or two-year college diploma
- Four (4) or more years of technical knowledge in the heavy equipment or mining industry; sales experience is preferred
- Ability to work in both French and English
- Excellent written and verbal communication skills
- Previous knowledge of or experience with Sandvik products is considered an asset
- Strong analytical and data analysis skills
- Computer literacy; experience with Customer Relationship Management software is an asset
- Strong customer service focus
- Proactive with demonstrated initiative
- Valid driver’s licence with a safe driving record
- Ability and willingness to travel locally and domestically up to 50% of the time
Benefits
Comp & perks- Ongoing development and training
- Pension plan with matching
- Competitive health, dental, life and disability benefits
- Equal opportunity workplace
- Inclusive and barrier-free recruitment experience
- Accessibility accommodations available during the recruitment process