Patient Education Liaison

Sanofi

. Lead strategy and execute branded and unbranded disease, inheritance, and product education for patients and families .

Posted 9/22/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $122,250 - $176,583 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient education and strategic programming within the healthcare sector, with a strong focus on compliance, relationship building, and data analysis to enhance patient outcomes. Possesses advanced knowledge in genetics and related fields, complemented by effective communication and problem-solving abilities.

Highest-signal resume keywords

Patient Education StrategyData Analysis for Strategic DecisionsCompliance with Regulatory RequirementsGenetic Counseling CertificationClinical Experience in Biotechnology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Programming DevelopmentKPI ManagementCRM DocumentationMedical and Scientific ExpertiseComplex Concept Communication

Soft Skills

Excellent Verbal and Written CommunicationProblem-Solving SkillsFlexibility and PersistenceEmpathy and TrustStrategic Thinking

Certifications & Qualifications

Genetic Counseling CertificationNursing Registration

Industry Keywords

HealthcareLife SciencesBiotechnologyPharmaceuticalGeneticsNeurologyRenalHematologyOncologyPatient Organizations

About the role

Key responsibilities & impact

Lead strategy and execute branded and unbranded disease, inheritance, and product education for patients and families
Evaluate patients’ educational needs and develop personalized action plans
Facilitate individual, family, and group patient education meetings and support patient organizations and communities
Develop and execute patient programming strategies for key accounts
Deliver disease and product in-services for home and outpatient infusion settings
Build relationships with Strategic Account Management teams, including Commercial, Medical, Marketing, and Case Management
Analyze data to inform strategic decisions, prioritize initiatives, and meet KPIs
Document communications accurately in the CRM database
Ensure compliance with company policies, industry standards, and legal and regulatory requirements
Coordinate compliant exchange of patient-related information
Improve processes and outcomes through innovation
Complete administrative reports and projects
Maintain medical and scientific expertise through continuing education and internal training
Provide caseload coverage outside the assigned territory as needed

Requirements

What you’ll need

Bachelor's degree in health care/life sciences (or equivalent)
Minimum 3–5 years of clinical experience in a related field
Excellent verbal and written communication, mediation, and problem-solving skills
Ability to connect with patients, caregivers, and providers
Ability to convey complex concepts clearly to clinical and non-clinical audiences
Experience and demonstrated success working in a complex matrix to accomplish goals
Strong people skills demonstrating flexibility, persistence, creativity, empathy, and trust
Strong business acumen and strategic thinking skills
Must be able to travel extensively (50%–75%)
Genetic counseling certification or nursing registration preferred
Master of Science degree, or other advanced medical or scientific degree preferred
Experience in the biotechnology/pharmaceutical industry preferred
Experience in Genetics, Neurology/Neuromuscular, Renal, or Hematology/Oncology preferred
Spanish language skills preferred

Benefits

Comp & perks

Employees may be eligible to participate in Company employee benefit programs
Career development opportunities, including stretch roles, cross-functional moves, and development opportunities
Inclusive, high-performing teams
Equal Opportunity employment
Accessible application assistance