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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and developing high-performing teams within the pharmaceutical or biotech industry, with a strong focus on respiratory disease management and population health initiatives. Proven ability to manage complex relationships with health systems and engage C-suite leaders while ensuring compliance with regulatory guidelines.
Highest-signal resume keywords
Team LeadershipKey Account ManagementPopulation Health ManagementCoaching and DevelopmentStrategic Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field Sales ExperienceProduct MarketingComplex Relationship ManagementData AnalyticsProject ManagementPerformance Metrics TrackingCare Pathway DevelopmentQuality ImprovementValue-Based Care ModelsHealth System Engagement
Soft Skills
Strong Organizational SkillsEffective CommunicationCollaborationCoaching AbilityProblem-Solving
Tools & Technologies
CRM ToolsDashboardsPerformance Review Systems
Certifications & Qualifications
Bachelor's DegreeMaster's Degree (Preferred)Valid Driver's License
Industry Keywords
Pharmaceutical IndustryBiotech IndustryRespiratory MarketplaceHealth SystemsC-Suite EngagementCompliance GuidelinesPopulation Health InitiativesCare PathwaysQuality MetricsLaunch Experience
About the role
Key responsibilities & impact- Lead, coach, and develop a field-based, non-sales team of Respiratory Key Account Liaisons
- Hire, onboard, coach, and develop team members
- Set objectives and performance expectations aligned with respiratory business priorities
- Conduct 1:1s, field ride-alongs, performance reviews, and career development planning
- Build an inclusive, high-performing, collaborative team culture
- Manage team capacity, workload, budget, resources, and tools
- Assign and prioritize key health system accounts
- Set account engagement strategies and team goals
- Oversee account profiling, stakeholder mapping, population health initiatives, care pathways, and growth opportunities
- Guide complex or escalated customer situations
- Coach liaisons on respiratory population health, care gaps, and care pathway development and implementation
- Capture and share learnings, best practices, scalable models, and playbooks
- Connect health system teams with internal experts while maintaining compliance
- Partner with Customer Solutions Marketing, Medical Affairs, Sales, and other internal teams
- Engage C-suite and senior clinical, operational, quality, and population health leaders
- Represent the liaison team in leadership forums
- Oversee Quarterly Business Reviews across accounts
- Define and track team KPIs and account health metrics using CRM tools and dashboards
- Synthesize account trends, customer insights, pathway adoption, and outcomes data into strategic recommendations
- Ensure follow-up, continuous improvement, CRM discipline, and data quality
- Ensure compliance with label, regulatory, and legal guidelines
Requirements
What you’ll need- Bachelor's degree
- Minimum 7+ years of work experience in field sales, product marketing and/or key account management within the pharmaceutical or biotech industry
- Minimum 3 years of people management or team leadership experience (direct or matrixed)
- Minimum 3 years' experience managing complex relationships with health systems at C-suite level
- Respiratory or biologic marketplace experience preferred
- Master's degree preferred
- Experience working with health systems on respiratory disease management, population health, quality improvement, or care pathway initiatives preferred
- Familiarity with value-based care models, quality metrics, and health system data and analytics preferred
- Experience leading field-based, remote, or matrixed teams preferred
- Launch experience preferred
- Marketing experience preferred
- Demonstrated ability to coach and develop talent
- Ability to assemble and lead cross-functional teams toward a shared vision of success
- Ability to execute against strategic and tactical plans under tight timelines
- Ability to present ideas effectively to individuals or groups, including senior executives
- Strong organizational skills
- Strong project and portfolio management experience, including superior analytical and planning skills
- Ability to manage multiple priorities simultaneously
- Must live commutable distance to a major US airport
- Valid driver's license
- Ability to travel 40–50 percent
- Ability to travel to meetings, trainings, and programs as necessary
- Must work within label, regulatory, and legal compliance guidelines
Benefits
Comp & perks- Supportive, future-focused team
- Opportunities for promotion or lateral career moves, at home or internationally
- Rewards package recognizing contribution and impact
- Health and wellbeing benefits
- High-quality healthcare
- Prevention and wellness program
