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About the role
Key responsibilities & impact- Review customer profiles for potential duplicated customer records
- Compare key information, such as names and addresses, and judge whether records belong to the same customer
- Complete merge processes on customer records to improve customer experience and enhance TSB’s data estate
- Support colleagues in other areas and within the data team with customer data queries and remediation activities
Requirements
What you’ll need- Experience of internal customer banking processes, i.e. Proteo
- Knowledge of Office 365 applications, in particular Excel, Outlook, SharePoint and Word
- Ability to work as part of a team
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to follow procedural maps closely and maintain SLAs
- Flexibility to move between processes
- Comfortable asking questions and working collaboratively
Benefits
Comp & perks- 6 month Secondment
- Full time employment
- Accessible, fair and welcoming recruitment experience
- Reasonable accommodations for individuals with disabilities
- Recruitment assistance and alternative application formats available