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Santander

Cutover Design & Control Tower Support – Customer & Product Data Migration

Santander

. Support the Customer & Product Data Migration team within Project Sparrow .

Posted 10/23/2026full-timeLondon • United KingdomMid-LevelSenior💰 £71,862 - £107,794 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in migration event governance, integrated runbook development, and effective coordination of project activities. Proven ability to manage dependencies, maintain decision logs, and execute contingency planning in time-critical environments.

Highest-signal resume keywords
Migration Event GovernanceIntegrated RunbooksProcess And Dependency MappingContingency PlanningPRINCE2 Or APM Qualification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cutover DesignEvent Close OutProject ManagementOperations ExperienceAttention To Detail
Soft Skills
Great OrganisationEffective Matrix CoordinationConfidence To Challenge InputsResilience In Time-Critical Settings
Certifications & Qualifications
PRINCE2APM
Industry Keywords
Customer Data MigrationProduct Data MigrationControl Tower ExecutionDecision LogsStatus Updates

About the role

Key responsibilities & impact
  • Support the Customer & Product Data Migration team within Project Sparrow
  • Help ensure disciplined Control Tower execution
  • Develop quality-assured cutover content
  • Provide accurate integrated runbook tracking
  • Collect status updates
  • Control dependencies and issues
  • Maintain decision logs
  • Coordinate communications
  • Complete post-event closure
  • Work closely with the Cutover Design & Control Tower Lead
  • Support the safe migration of TSB customers and products onto Santander platforms
  • Contribute to the end-to-end migration strategy

Requirements

What you’ll need
  • Migration event governance (Required)
  • Weekend cutover design (Required)
  • Event close out (Required)
  • Relevant project, PMO, operations or migration experience (Required)
  • Experience with integrated runbooks (Required)
  • Process and dependency mapping (Required)
  • Contingency planning (Required)
  • Incident and decision logs (Required)
  • Great organisation and attention to detail (Required)
  • Effective matrix co-ordination (Required)
  • Confidence to challenge unclear inputs (Required)
  • Resilience and accuracy in time-critical settings (Required)
  • PRINCE2, APM or equivalent qualification (Preferred)
  • Ability to work from the London or Milton Keynes office locations
  • Attendance at the office at least 12 days per month under the hybrid working pattern

Benefits

Comp & perks
  • Competitive rewards that reflect the real impact you make and the value you bring
  • Access to wellbeing partners and apps across physical, mental, social and financial wellbeing
  • Discounted gym and fitness access
  • Weekly online classes
  • Flexible healthcare and mental health support
  • Enhanced family leave
  • Childcare options
  • Tailored wellbeing support for every life stage
  • Volunteering opportunities
  • Global growth opportunities to shape your career, learn new skills and explore opportunities across Santander’s international network
  • Santander will pay mandatory employer government fees required for visa sponsorship