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Santander

Issues & Material Controls Specialist – Retail & Commercial Banking

Santander

. Maintain a single and central framework for issues management .

Posted 10/5/2026contractMilton Keynes • United KingdomMid-LevelSenior💰 £37,762 - £56,642 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in risk and controls assurance, including the ability to assess control quality and adherence to standards. Proficient in collaborating with stakeholders across Internal Audit, External Audit, and compliance functions to ensure effective governance and reporting.

Highest-signal resume keywords
Risk And Controls AssuranceControls FrameworksAnalytical And Reporting SkillsStakeholder EngagementGovernance Reporting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Risk AssessmentControls AssessmentIssue TrackingRemediation TrackingGovernance PrinciplesControl IndicatorsData AnalysisReportingQuality AssuranceControl Weakness Identification
Soft Skills
CommunicationProblem-SolvingPlanningDeliveryCustomer-Focused Approach
Tools & Technologies
Governance Workflow ToolsRisk Management ToolsAudit Management Software
Certifications & Qualifications
Relevant Professional QualificationDegree-Level Education
Industry Keywords
Internal AuditExternal AuditComplianceRisk ManagementControls Governance

About the role

Key responsibilities & impact
  • Maintain a single and central framework for issues management
  • Ensure action plans are recorded appropriately and remediation is tracked through complete and timely closure
  • Focus on reducing past-due actions and risk
  • Support Internal Audit and External Audit engagement and requests
  • Log, track and progress audit requests completely, accurately and on time
  • Assist with reviewing new audit issues and escalate delivery matters where appropriate
  • Support business areas in Internal Audit and External Audit engagement
  • Work with Controls Partners and wider stakeholders to resolve dependencies and achieve timely governance outcomes
  • Produce and coordinate reporting and management information on issues management, audit engagement and material-controls governance
  • Support the end-to-end 1LOD material-controls governance cycle
  • Support scope and definitions, inventory completion, quality assurance, process tooling workflow, governance feedback, reporting, disclosure-readiness activity and post-implementation review
  • Analyse issues to identify themes and trends
  • Contribute to recommendations and improvements
  • Collaborate with Compliance, Risk, Internal Audit, External Audit and other stakeholders
  • Support senior colleagues and relevant governance forums

Requirements

What you’ll need
  • Experience in risk, controls or controls assurance, including supporting identification, assessment, tracking and reporting of risks and issues
  • Excellent working knowledge and practical experience of controls and controls frameworks, including governance, assurance and control indicators
  • Good knowledge of risk and controls frameworks and governance principles
  • Ability to assess control scope, quality, completeness and adherence to standards
  • Risk and controls assurance capability, including identifying and communicating control weaknesses, issues and governance risks
  • Excellent analytical and reporting skills
  • Ability to interpret control information, identify themes and trends, and contribute to management information and escalation reporting
  • Experience working collaboratively across Risk, Compliance, Internal Audit, External Audit and business teams
  • Great communication, stakeholder engagement, problem-solving, planning and delivery skills
  • Collaborative, customer-focused approach
  • English language required
  • Experience supporting Internal Audit / External Audit engagement, issues management, remediation tracking or governance reporting preferred
  • Experience using governance, risk and control workflow tools preferred
  • Degree-level education or relevant professional qualification preferred
  • Relevant professional qualification or practical experience in risk, controls, audit or a related discipline preferred

Benefits

Comp & perks
  • Wellbeing partners across physical, mental, social and financial wellbeing pillars
  • Access to wellbeing apps
  • Discounted gym and fitness access
  • Weekly online classes
  • Flexible healthcare and mental health support
  • Enhanced family leave
  • Childcare options
  • Tailored wellbeing support
  • Volunteering opportunities
  • Global growth opportunities
  • Hybrid working pattern
  • Santander will pay mandatory employer government fees required for visa sponsorship