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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management within the retail banking sector, focusing on customer management strategies and regulatory compliance. Proven ability to drive growth initiatives and manage multiple priorities in a fast-paced environment.
Highest-signal resume keywords
Product Management ExperienceRetail Banking ExperienceCustomer Management StrategiesStakeholder ManagementAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementCustomer ManagementRisk ManagementMarket PositioningProject Management
Soft Skills
Attention to DetailExcellent CommunicationCollaborative Team PlayerAbility to Influence StakeholdersCustomer-Centric Mindset
Industry Keywords
Financial ServicesRetail BankingSME Customer RetentionRegulatory ComplianceFranchise Growth
About the role
Key responsibilities & impact- Manage TSB migration activity within the Business Banking portfolio
- Drive acquisition and growth initiatives to strengthen market position
- Deliver customer management strategies to enhance engagement and retention
- Manage risk within customer management strategies
- Balance commercial delivery with effective project management execution
- Ensure initiatives deliver good customer outcomes and support sustainable Bank performance
- Work with the Business Banking propositions team
- Support strategic priorities, Franchise growth, and SME customer retention and management
Requirements
What you’ll need- Experience in retail banking or financial services (Preferred)
- Product management background and experience working on complex initiatives (Required)
- Attention to detail and ability to work independently (Required)
- Ability to work in a fast-moving environment and manage multiple priorities (Required)
- Excellent communication and ability to influence stakeholders at all levels (Required)
- Customer-centric mindset focused on fair and positive outcomes and regulatory compliance (Required)
- Collaborative team player with stakeholder management and analytical skills (Required)
- Degree-level qualification or beyond (Preferred)
- Financial services experience (Required)
- Experience of product management (Required)
- Santander UK experience (Preferred)
Benefits
Comp & perks- Wellbeing partners across physical, mental, social and financial wellbeing pillars
- Access to wellbeing apps
- Discounted gym and fitness access
- Weekly online classes
- Flexible healthcare and mental health support
- Enhanced family leave
- Childcare options
- Tailored wellbeing support
- Volunteering opportunities
- Global growth opportunities
- Career development and opportunities to learn new skills
- Hybrid working pattern