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Santander

Technology & Operations Risk Manager

Santander

. Provide independent oversight and challenge of Technology & Operations risk .

Posted 10/7/2026full-timeMilton Keynes • United KingdomLead💰 £64,000 - £96,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Technology Risk, Cyber Risk, and Operational Risk within financial services, with a strong focus on risk assessment methodologies, control frameworks, and data management. Proven ability to produce risk reporting and influence stakeholders while ensuring compliance with regulatory expectations.

Highest-signal resume keywords
Technology Risk ManagementRisk Control Self-Assessment (RCSA)Risk Reporting and MI ProductionCybersecurity Frameworks (NIST, ITIL)Stakeholder Influence and Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Risk Assessment MethodologiesControl Testing MethodologiesData Analysis and ReportingRisk Identification and Control MappingRoot Cause AnalysisGovernance Artefacts ImprovementRisk Appetite FrameworksVulnerability Management ConceptsOperational Risk ManagementCyber Threat Analysis
Soft Skills
Analytical ThinkingProblem-SolvingAttention to DetailCollaborationEffective Challenging
Tools & Technologies
HeraclesRisk Tooling PlatformsGovernance Reporting Tools
Certifications & Qualifications
CISACISSPCISM
Industry Keywords
Financial ServicesOperational Risk FrameworksFCA/PRA Regulatory ExpectationsControl EnvironmentsRisk Appetite Statements

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Provide independent oversight and challenge of Technology & Operations risk
  • Ensure alignment with Operational Risk Management frameworks
  • Review and challenge Risk & Control Self-Assessments (RCSA)
  • Ensure completeness, accuracy, and robust control design
  • Ensure quality and integrity of Risk & Control Profiles (RCPs), including risk identification, control mapping, and residual risk assessment
  • Oversee risk data within tooling such as Heracles, ensuring alignment across risks, issues, events, and risk appetite statements
  • Monitor adherence to Risk Appetite Statements (RAS)
  • Support breach management, root cause analysis, and remediation tracking
  • Challenge control effectiveness, thematic reviews, and testing outcomes to identify systemic weaknesses
  • Produce and analyse risk MI and reporting
  • Identify emerging risks, trends, and control gaps
  • Drive continuous improvement of governance artefacts, processes, and risk engagement models across Technology & Operations

Requirements

What you’ll need
  • Experience in technology risk, cyber risk, or operational risk within financial services (Required)
  • Experience providing independent oversight, challenge, or audit of control environments (2LoD or equivalent) (Required)
  • Experience working with RCSA, risk frameworks, and control assessment methodologies (Required)
  • Experience producing risk reporting and MI for governance forums (Required)
  • Undergraduate degree in Cybersecurity, Information Technology, Risk, or related field (Preferred)
  • Professional certifications such as CISA, CISSP, CISM, or equivalent (Preferred)
  • English (Required)
  • Strong knowledge of cybersecurity risk, IT risk, and control frameworks such as NIST and ITIL (Required)
  • Experience with risk tooling and data management, such as Heracles or similar platforms (Required)
  • Understanding of risk appetite frameworks, RCSA processes, and control testing methodologies (Required)
  • Knowledge of technology architecture, cyber threats, and vulnerability management concepts (Required)
  • Experience analysing risk data, events, and trends to identify control weaknesses (Required)
  • Familiarity with FCA/PRA regulatory expectations and operational risk frameworks (Required)
  • Strong analytical thinking and problem-solving capability (Required)
  • Ability to challenge effectively and influence stakeholders across multiple levels (Required)
  • Strong communication skills, translating technical risk into business impact (Required)
  • High attention to detail and commitment to data accuracy and governance (Required)
  • Ability to work across teams and drive collaboration in complex environments (Required)
  • Right to work in the UK to commence employment with Santander

Benefits

Comp & perks
  • 30 days’ holiday plus bank holidays, increasing to 31 days after 5 years’ service
  • Option to purchase up to 5 contractual days per year
  • £6,000 car allowance per year
  • Company-funded individual private medical insurance
  • Company-funded death-in-service benefit and income protection insurance
  • Discounted rates for additional life assurance and critical illness cover
  • Share plans
  • Staff versions of Santander Edge Current Accounts and Credit Cards with no fees
  • Discounts on Santander products and services
  • Wellbeing partners, wellbeing apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support
  • Enhanced family leave, childcare options and tailored wellbeing support
  • Volunteering opportunities
  • Global growth opportunities, career development, learning new skills and international opportunities