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Santander

Technology & Operations Risk Manager

Santander

. Provide independent oversight and challenge of Technology & Operations risk .

Posted 10/7/2026full-timeMilton Keynes • United KingdomLead💰 £64,000 - £96,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Technology Risk, Cyber Risk, and Operational Risk within financial services, with a strong focus on Risk & Control Self-Assessments, risk reporting, and governance frameworks. Proficient in analyzing risk data and trends, ensuring compliance with regulatory expectations, and driving continuous improvement in risk management processes.

Highest-signal resume keywords
Technology Risk ManagementRisk & Control Self-Assessments (RCSA)Risk Reporting and MI ProductionCybersecurity Frameworks (NIST, ITIL)Stakeholder Influence and Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Technology RiskOperational RiskCyber RiskRisk Assessment MethodologiesData AnalysisControl TestingRisk Appetite FrameworksControl MappingRoot Cause AnalysisGovernance Artefacts
Soft Skills
Analytical ThinkingProblem-SolvingAttention to DetailCollaborationEffective Communication
Tools & Technologies
HeraclesRisk ToolingData Management Platforms
Certifications & Qualifications
CISACISSPCISM
Industry Keywords
Financial ServicesFCA/PRA Regulatory ExpectationsControl FrameworksRisk Appetite StatementsEmerging Risks

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Provide independent oversight and challenge of Technology & Operations risk
  • Ensure alignment with Operational Risk Management frameworks
  • Review and challenge Risk & Control Self-Assessments (RCSA)
  • Ensure completeness, accuracy, and robust control design
  • Ensure quality and integrity of Risk & Control Profiles (RCPs), including risk identification, control mapping, and residual risk assessment
  • Oversee risk data within tooling such as Heracles
  • Ensure alignment across risks, issues, events, and risk appetite statements
  • Monitor adherence to Risk Appetite Statements (RAS)
  • Support breach management, root cause analysis, and remediation tracking
  • Challenge control effectiveness, thematic reviews, and testing outcomes
  • Identify systemic weaknesses
  • Produce and analyse risk MI and reporting
  • Identify emerging risks, trends, and control gaps
  • Drive continuous improvement of governance artefacts, processes, and risk engagement models across Technology & Operations

Requirements

What you’ll need
  • Experience in technology risk, cyber risk, or operational risk within financial services (Required)
  • Experience providing independent oversight, challenge, or audit of control environments (2LoD or equivalent) (Required)
  • Experience working with RCSA, risk frameworks, and control assessment methodologies (Required)
  • Experience producing risk reporting and MI for governance forums (Required)
  • Undergraduate degree in Cybersecurity, Information Technology, Risk, or related field (Preferred)
  • Professional certifications such as CISA, CISSP, CISM, or equivalent (Preferred)
  • English (Required)
  • Strong knowledge of cybersecurity risk, IT risk, and control frameworks such as NIST and ITIL (Required)
  • Experience with risk tooling and data management, such as Heracles or similar platforms (Required)
  • Understanding of risk appetite frameworks, RCSA processes, and control testing methodologies (Required)
  • Knowledge of technology architecture, cyber threats, and vulnerability management concepts (Required)
  • Experience analysing risk data, events, and trends to identify control weaknesses (Required)
  • Familiarity with FCA/PRA regulatory expectations and operational risk frameworks (Required)
  • Strong analytical thinking and problem-solving capability (Required)
  • Ability to challenge effectively and influence stakeholders across multiple levels (Required)
  • Strong communication skills, translating technical risk into business impact (Required)
  • High attention to detail and commitment to data accuracy and governance (Required)
  • Ability to work across teams and drive collaboration in complex environments (Required)
  • Must have the right to work in the UK to commence employment with Santander

Benefits

Comp & perks
  • 30 days’ holiday plus bank holidays, increasing to 31 days after 5 years’ service
  • Option to purchase up to 5 contractual days per year
  • £6,000 car allowance per year
  • Company-funded individual private medical insurance
  • Company-funded death-in-service benefit and income protection insurance
  • Discounted rates for additional life assurance and critical illness cover
  • Santander share plans
  • Staff versions of Santander products with no fees and other product and service discounts
  • Wellbeing apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support
  • Enhanced family leave, childcare options and tailored wellbeing support
  • Volunteering opportunities
  • Global growth opportunities, career development and skills development
  • Hybrid working pattern