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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Bankruptcy accounts, ensuring compliance with federal and state regulations, and maintaining accurate documentation throughout the process. Strong communication and organizational skills are essential for effective interaction with clients and legal teams.
Highest-signal resume keywords
Bankruptcy Account ManagementCompliance With Fair Debt Collection Practices ActDocument Review And ValidationStrong Verbal And Written Communication SkillsComputer Proficiency Including Microsoft Word And Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bankruptcy Account ManagementDocument ReviewProof Of Claim PreparationUnderstanding Collection LawsTime ManagementOrganizational SkillsRedaction Of Servicing DocumentsMonitoring Court DocketsValidation Of Court DocumentsInitiating Collections Process
Soft Skills
Strong Customer Service SkillsAbility To Maintain ConfidentialityAbility To Maintain Poise Under PressureAssertive CommunicationCompassionate Communication
Tools & Technologies
Collections SoftwareMicrosoft WordMicrosoft ExcelInternet Proficiency
Industry Keywords
Bankruptcy CodeFederal RegulationsState GuidelinesFair Debt Collection Practices ActCourt DocketsTrustee Websites
About the role
Key responsibilities & impact- Handle all Bankruptcy accounts from inception to completion
- Follow federal, state, and district guidelines and policies and procedures
- Review and validate court documents, account data, and referrals to local counsel
- Perform timely Bankruptcy functional servicing
- Monitor court dockets for changes within bankruptcy cases
- Review trustee websites for compliance with bankruptcy plans
- Refer litigation requests to the SC litigation team for submission to outside counsel
- Document all account activity in the system of record
- Ensure compliance with the Fair Debt Collection Practices Act and Bankruptcy Code
- Escalate identified risk issues to the manager
- Prepare Proof of Claim documentation for next-level review
- Redact servicing documents, including titles and contracts
Requirements
What you’ll need- High school diploma, GED, or equivalent work experience (required)
- Bachelor’s Degree in related field or equivalent demonstrated through a combination of work experience, training, military service, or education (preferred)
- 0+ years Bankruptcy, or equivalent experience (preferred)
- Ability to maintain confidentiality at all times
- Ability to initiate collections process and communicate in an assertive, compassionate, respectful, and successful manner
- Strong verbal and written communication skills
- Basic working knowledge of regulations and collection policies and procedures
- Proficient organizational and time management skills
- Ability to understand collection laws
- Computer proficiency, including Microsoft Word, Excel, Internet, and familiarity with collections software and programs
- Strong customer service skills
- Ability to maintain poise under pressure
- Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment
Benefits
Comp & perks- Fair and competitive rewards package
- Benefits designed to support employees, their families, and well-being
