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Manager/Director, Management Consulting
Santis Health. Lead end-to-end delivery of client engagements as primary relationship holder and trusted advisor.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client engagements, delivering strategic solutions in health care and government sectors, and fostering business development through strong relationship management and account growth. Proven ability to lead teams, mentor staff, and contribute to practice growth while maintaining a focus on quality and profitability.
Highest-signal resume keywords
Management Consulting ExperienceBusiness DevelopmentHealth StrategyAccount ManagementPeople Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProposal DevelopmentRFP ResponseData AnalysisProblem-Solving
Soft Skills
Excellent Communication SkillsStrong Executive PresencePriority-SettingTime ManagementCoaching and Mentoring
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree
Industry Keywords
Health CareGovernmentLife SciencesNot-for-ProfitCanadian Health Systems
About the role
Key responsibilities & impact- Lead end-to-end delivery of client engagements as primary relationship holder and trusted advisor.
- Oversee multiple workstreams or engagements, ensuring quality, scope, timelines, budget and profitability.
- Lead and contribute to reports, presentations, workshops, board sessions and retreats.
- Deliver practical solutions to complex client needs through structured problem-solving, analysis and established methodologies.
- Maintain knowledge of health care and government trends to anticipate client needs and opportunities.
- Deliver pitches and presentations to prospective and existing clients.
- Expand existing accounts through follow-on work and cross-sell opportunities.
- Structure engagements by translating client needs into clear scopes.
- Strengthen Santis’ market profile through thought leadership, speaking engagements and health sector networks.
- Originate new business across governments, health systems, providers, health, digital and life sciences companies, associations and not-for-profits.
- Contribute to practice growth strategy, service offerings and go-to-market priorities.
- Develop offerings, tools, templates and case studies, and maintain the project catalogue.
- Champion digital and AI-enabled ways of working while applying sound judgement regarding accuracy and confidentiality.
- Contribute to performance and growth targets.
- Manage direct reports and lead project teams.
- Coach and mentor staff and associates.
- Lead performance management and strengthen leadership capacity.
- Contribute to recruitment and onboarding and foster an innovative, inclusive, team-oriented culture.
Requirements
What you’ll need- Bachelor’s or Master’s degree in business, health administration, public policy or a related field, or equivalent experience.
- Prior management consulting experience is required.
- Minimum of six years of relevant experience for Manager-level candidates and 10 years for Director-level candidates.
- Broad, active network across the Canadian health sector, spanning government, health system, provider, life sciences and not-for-profit organizations.
- Demonstrated track record in business development, including proposals, pitches, RFP responses and growing client accounts.
- Director-level candidates must have a record of originating and winning work.
- Experience shaping or growing a practice, service line or offering.
- Exceptional account management capabilities.
- People management experience, including managing direct reports and developing talent.
- Working experience in health strategy or health policy and understanding of Canadian health systems.
- Strong priority-setting and time management skills.
- Excellent written and oral communication skills and strong executive presence with senior leaders and boards.
Benefits
Comp & perks- Competitive benefits package: health, dental, long-term disability and life insurance coverage for employees and their families.
- Health spending account for wellness essentials such as mental health and vision care.
- Vacation, personal days, sick days and periodic office closures.
- Employer-matched contributions to a group retirement savings plan.
- Pre-approved courses and personalized learning opportunities.
- Parental leave supports, including employment insurance top-up.
- GoodLife Fitness corporate rate.