Strategic Account Manager – Contract Services, CRO & CDMO

Sapio Sciences LLC

. Win new business and grow existing accounts by selling Sapio software and professional services to assigned prospects and customers .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $150,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise software sales within the life sciences sector, with a strong focus on consultative selling and building senior-level relationships. Proficient in managing CRM systems and executing structured sales processes to achieve and exceed sales targets.

Highest-signal resume keywords

Enterprise Software SalesConsultative SellingCRM ExperiencePresentation SkillsCRO/CDMO Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementProposal DevelopmentAccount ManagementLead GenerationBusiness Case DevelopmentLIMS Solutions SellingELN Solutions SellingValue-Engineering FrameworksScientific KnowledgeContract Services Understanding

Soft Skills

Communication SkillsTime ManagementTeam CollaborationProactive ApproachRelationship Building

Tools & Technologies

CRM SoftwareSales Forecasting ToolsPresentation SoftwareAI Tools

Industry Keywords

Life SciencesCROCDMOPharmaContract ServicesDiscoveryResearchDevelopmentClinicalManufacturing

About the role

Key responsibilities & impact

Win new business and grow existing accounts by selling Sapio software and professional services to assigned prospects and customers
Meet and exceed sales targets and forecast the pipeline accurately
Sell consultatively by understanding customer goals and recommending appropriate Sapio products, configurations and services
Build account and opportunity plans across Sapio teams from outbound campaigns through closing
Run discovery meetings and deliver presentations and demos
Represent customer needs internally at Sapio
Lead timely, high-quality proposals and quotes
Partner with Customer Success to build lasting customer relationships
Help shape Sapio’s positioning in the contract services market
Support lead generation through campaigns, events, territory planning and direct outreach
Maintain CRM activity, pipeline and account-status records
Lead long-term partnerships with CROs, CDMOs, pharma and biotech organizations

Requirements

What you’ll need

5+ years of enterprise software sales in life sciences, with a track record of hitting quota
Hands-on experience selling to CROs, CDMOs or pharma
Solid understanding of how contract service providers operate, their business drivers and technology needs
Consultative selling style and ability to build trusted, senior-level relationships
Strong presentation, writing and communication skills
Ability to manage time and priorities while working remotely
Proactive, team-first approach and comfort working with minimal direction
Experience using a CRM and following a structured sales process
Willingness to travel to customer sites regionally and internationally as needed
Based on the East Coast of the United States (required)
Experience selling LIMS or ELN solutions is nice to have
Scientific knowledge across discovery, research, development, clinical or manufacturing is nice to have
Existing CRO/CDMO industry network and familiarity with contract services workflows and data needs is nice to have
Understanding of CRO and CDMO segments and differing buying processes is nice to have
Experience building business cases or using value-engineering frameworks is nice to have
Knowledge of the competitive landscape and Sapio’s differentiators is nice to have
Curiosity about AI in the lab and experience using AI tools is nice to have

Benefits

Comp & perks

Reasonable accommodations for qualified individuals with disabilities
Remote work arrangement
Variable compensation with 50/50 base-to-variable split and OTE of about $320,000