Patient Research Specialist

Sarnova

. Receive, review, and process EMS patient care reports (PCRs) for assigned clients .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong attention to detail and accuracy in processing EMS patient care reports, validating insurance information, and managing data discrepancies. Exhibits effective communication and collaboration skills while maintaining productivity in a remote, deadline-driven environment.

Highest-signal resume keywords

Data Review AccuracyInsurance VerificationMulti-Tasking AbilityWritten Communication SkillsCollaboration with Internal Departments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ProcessingInsurance Information VerificationDemographic Data ValidationClaims SubmissionQuality Improvement Initiatives

Soft Skills

Attention to DetailCustomer-Focused DemeanorAbility to Work IndependentlyStrong Work AccountabilityProfessional Communication

Tools & Technologies

Internal SystemsOnline ToolsDual Monitors

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

EMS Patient Care ReportsPayer ResourcesCodingQAClient Services

About the role

Key responsibilities & impact

Receive, review, and process EMS patient care reports (PCRs) for assigned clients
Research, gather, and verify insurance information using internal systems, online tools, and external payer resources
Validate demographic data, including patient name, date of birth, mailing address, and other required identifiers
Confirm insurance eligibility and correct payer sequencing
Identify discrepancies or missing data and resolve them before claims are submitted for coding
Document findings, updates, and corrections in appropriate systems
Collaborate with Coding, QA, Client Services, and other billing departments
Maintain productivity targets and turnaround times for assigned client volumes
Support overflow work, data cleanup, and quality improvement initiatives
Perform additional duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent
Strong ability to multi-task and manage competing priorities with accuracy
Ability to work independently and remain focused in a remote, deadline-driven environment
Collaborative team player with the ability to communicate professionally with internal departments and external partners
Pleasant, professional, and customer-focused demeanor
Ability to maintain composure and deliver quality work under pressure
Strong computer literacy, including comfort working with dual monitors and navigating multiple systems simultaneously
Excellent follow-through, attention to detail, and accuracy in data review
Strong written communication skills, including grammar and documentation clarity
Ability to meet strict deadlines while maintaining high-quality work
Reliable, punctual, and dependable with strong work accountability
Quick learner who takes clear, organized notes during training
Comfortable asking questions and seeking clarification when needed
Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Benefits

Comp & perks

Competitive salary, commensurate with experience
Comprehensive benefits package
401(k) Plan