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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in payment posting, deposit reconciliation, and refund research, with strong attention to detail and accuracy in financial transactions. Capable of navigating Practice Management Systems and maintaining compliance with HIPAA privacy policies while managing sensitive patient information.
Highest-signal resume keywords
Payment PostingDeposit ReconciliationPractice Management Systems (PMS)10-Key Data EntryCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment PostingDeposit ReconciliationRefund Research10-Key Data EntryTyping Speed (35 WPM)Microsoft ExcelEOB InterpretationAccount BalancingFinancial Transaction AccuracyQuality Assurance (QA)
Soft Skills
Attention to DetailTime ManagementMultitaskingOrganizational SkillsConfidentiality
Tools & Technologies
Practice Management Systems (PMS)Microsoft Office
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Medical BillingHIPAA ComplianceFinancial Data ManagementRemittance RetrievalPatient Responsibility
About the role
Key responsibilities & impact- Review trips to verify payments are posted correctly and match contractual agreements and patient responsibility
- Correct posting errors and document changes for record-keeping and future reference
- Review payments for trips sent to collections to ensure accurate handling and proper reporting to the agency
- Conduct quality assurance checks on payment posting processes, including NSA trips and trips flagged for write-offs
- Investigate missing payments, determine the cause, and resolve and update payment records
- Respond to emails related to trip questions from internal and external associates
- Investigate items flagged for non-posting due to missing EOBs and ensure timely resolution and accurate posting
- Respond to posting-related inquiries from clients, vendors, and internal team members
- Adhere to HIPAA privacy policies and maintain confidentiality and security of sensitive patient information
- Maintain compliance with company attendance policies
- Perform QA BPO posting functions
- Perform additional duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent required
- 1–2 years of experience in medical billing and basic accounting principles preferred but not required
- Strong experience with payment posting, deposit reconciliation, and refund research
- Proficiency with Practice Management Systems (PMS)
- Ability to navigate various websites efficiently for remittance retrieval
- Skilled in 10-key data entry (minimum 10,000 keystrokes per hour)
- Ability to type at least 35 WPM
- Proficiency in Microsoft Office, including Excel basic functions such as adding/removing rows/columns, AutoSum, and copying worksheets
- Strong attention to detail and accuracy in financial transactions
- Ability to read and interpret Explanation of Benefits (EOBs)
- Excellent time management and multitasking skills
- Strong organizational skills with the ability to meet deadlines
- Experience balancing accounts and reconciling payments
- Strong communication skills to interact effectively with clients, vendors, and internal teams
- Ability to maintain confidentiality and handle sensitive financial data with discretion
- Capability to work efficiently in a fast-paced environment
- Ability to independently manage all aspects of the job role, including required goals and business practices, in a remote environment
Benefits
Comp & perks- Competitive salary, commensurate with experience
- Comprehensive benefits package
- 401(k) Plan
- Equal Opportunity Employer
- Reasonable accommodations for individuals with disabilities
- Inclusive workplace that promotes and values diversity