FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application support and technical consultations within the life sciences industry, with a strong focus on customer needs and effective solution recommendations. Proficient in troubleshooting, documenting findings, and collaborating across cross-functional teams to enhance product offerings.
Highest-signal resume keywords
Master’s Degree In Life SciencesApplication Support ExperienceTechnical Troubleshooting SkillsStrong Communication SkillsFluent In English And German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application AssessmentsTechnical ConsultationsCustomer TrainingDocumenting Technical RecommendationsField Observations AnalysisProof-Of-Concept ActivitiesEvaluation TrialsProduct KnowledgeWorkflow RecommendationsLead Generation
Soft Skills
Customer OrientationCollaboration Across TeamsPresentation Skills
Industry Keywords
Life SciencesBiotechnologyEngineeringProcess DevelopmentCustomer-Facing ExperienceApplication ExpertiseCompetitive PositioningTechnical InsightsPipeline ManagementCorrective Actions Coordination
About the role
Key responsibilities & impact- Support customer evaluations, application assessments and technical consultations by translating process requirements into product and workflow recommendations
- Execute application trials, validations, proof-of-concept activities and customer training
- Design, coordinate and document customer-specific evaluation and onboarding plans and outcomes
- Generate leads through customer interactions, meetings, pre-sales activities, presentations and seminars
- Maintain awareness of and track opportunities within the pipeline
- Resolve technical inquiries, application challenges and product performance issues by troubleshooting customer processes
- Coordinate corrective actions with relevant functions
- Provide application expertise throughout opportunity development, including technical insights, competitive positioning and solution recommendations
- Capture customer feedback, application trends and competitive intelligence
- Analyze field observations, trial outcomes and product usage patterns
- Share actionable recommendations with Product Management and relevant stakeholders to influence portfolio enhancements
Requirements
What you’ll need- Master’s degree in Life Sciences, Biotechnology, Engineering or related field, or equivalent demonstrated professional experience
- Initial professional experience in application support, technical support, field application, laboratory, process development or related customer-facing experience in the life sciences industry
- In-depth knowledge of relevant products, applications and associated customer workflows
- Ability to troubleshoot technical and application-related issues in customer environments
- Hands-on technical capability, including demos, trials, evaluations and customer training activities
- Ability to document application findings, trial outcomes and technical recommendations in a structured manner
- Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix
- Customer orientation with the ability to understand customer needs and translate them into effective application solutions
- Strong communication and presentation skills, able to articulate technical value to diverse stakeholders
- Fluent in English and German
- Willing to travel >50% as this role is heavily focused on external customers
Benefits
Comp & perks- Mentoring, leadership programs, Talent Talks, internal seminar offerings
- Remote options, flextime, flexible work schedules, sabbaticals, Workation
- Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, and a buddy as point of contact
- Company car
- Car leasing
- Bike leasing
- Large free parking garage
- Good bus connections
- Mutual support, teamspirit and international collaboration
- Communities on numerous topics, such as coaching, agile working and business women network
- Home office workstation
- Rent subsidy
- Collective accident insurance