Sartorius

General

• Support customers across the design, validation, and implementation of fluid management solutions
• Provide product expertise, application knowledge, and technical support throughout the customer journey
• Support sales with product design, positioning, and demonstrations
• Support customers with application development, initial startups, and training
• Identify, reach, and engage prospective customers and whitespace opportunities with Commercial
• Generate and qualify new business opportunities through proactive technical hunting
• Plan, execute, and manage technical demonstrations and trials
• Position solution fit, quantify customer impact, and address technical objections
• Promote the defined product and service portfolio
• Collaborate with Commercial teams on customer proposals and commercial offers
• Deliver pre- and post-sales technical support to secure adoption and generate repeat business
• Transition customers to Central Sales after adoption is established
• Capture and share Voice-of-Customer insights, user needs, feedback, and competitive intelligence
• Influence the assigned product portfolio and strengthen sales enablement approaches
• Support business growth across the Southeast region, including potential coverage in Virginia, Tennessee, and South Carolina

Field Application Specialist – Bioprocessing, Fluid Management Technology

Account Manager

• Build sustained relationships with scientific and managerial stakeholders across strategic account R&D sites
• Track molecule programs, discovery activities, R&D process decisions, program status, site footprints, and upcoming decision points
• Identify and prioritize early-stage technology seeding opportunities
• Translate R&D process needs and discovery-stage requirements into defined use cases
• Align Business Unit technical experts to support validation activities
• Drive technology validation through process and product trials, including scale-up, scale-down, and manufacturing-sensitive validation activities
• Document outcomes and readiness signals supporting progression toward pilot, clinical, or manufacturing adoption
• Support Phase I–III process and product trials through process optimization, validation, and manufacturing readiness
• Collaborate with Product Development, Tech Transfer, and CMO partners
• Monitor process landscapes, new processes, transfers, modalities, footprint changes, risks, and business implications
• Execute structured handovers of validated programs to commercial teams with stakeholder maps, process context, validation evidence, and recommended next steps

Research & Development Field Account Manager – Strategic Accounts

• Identify expanding business opportunities through cross selling activities in collaboration with Central Sales
• Plan, execute, and manage technical demos and trials to validate customer fit and accelerate adoption
• Drive deal progression by promoting and framing the defined product and service portfolio
• Demonstrate technical fit with customer requirements, quantify customer impact, and address technical objections
• Shape customer proposals and commercial offers with Central Sales by providing critical technical inputs
• Deliver pre- and post-sales technical support to secure adoption and generate repeat revenue
• Ensure a smooth transition to Central Sales once adoption is secured, coordinating with technical support functions
• Capture and share Voice-of-Customer insights to influence the assigned product portfolio and enhance sales enablement
• Share customer insights systematically with Central Sales for integration into account plans
• Provide product expertise, application knowledge, and technical support throughout the customer journey

Application Specialist – Filtration and Microbiology

Business Development Rep

• Identify, pursue, and win high-value, complex strategic opportunities across key markets and accounts
• Uncover unmet needs, latent demand, and innovation-driven use cases
• Design end-to-end workflows and advanced technical concepts influencing customer decision pathways, operational processes, and regulatory considerations
• Lead competitive differentiation and high-stakes deal shaping using technical, application, and market insights
• Construct value-creation narratives to maximize win rate
• Guide commercial strategy with Central Sales by defining technical and functional requirements for solution configuration, pricing logic, and deal structure
• Identify trends, innovation points, and customer-driven signals influencing product strategy, roadmap decisions, and market positioning
• Drive early adoption and lighthouse success by embedding solutions into critical workflows
• Resolve escalated technical barriers and enable handover to Central Sales for scaling
• Provide technical input to Central Sales, Business Unit stakeholders, and Legal on technical contract terms and conditions

Principal Business Development Manager – CMTS Cell Culture Media

Field Engineer

• Perform installations, calibrations, and preventive maintenance on Sartorius equipment
• Provide on-site and remote technical support to customers
• Diagnose technical issues using standard diagnostic tools and apply predefined corrective actions
• Resolve technical issues within defined guidelines and escalation frameworks
• Escalate complex or unresolved issues to higher support levels
• Document symptoms, findings, actions taken, service activities, and corrective actions in service systems
• Adhere to service processes, safety requirements, and documentation standards
• Ensure reliable equipment operation, availability, customer satisfaction, and stable system performance

Field Application Specialist – Bioprocessing, Fluid Management Technology

Research & Development Field Account Manager – Strategic Accounts

Application Specialist – Filtration and Microbiology

Principal Business Development Manager – CMTS Cell Culture Media

Field Service Engineer