Program Quality Assistant

Sasha Bruce Youthwork

. Assist with onboarding new managers, including spending significant time in program as managers become familiar with program operations and SBY expectations .

Posted 9/29/2026full-timeUnited StatesMid-LevelSenior💰 $31 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and attention to detail in managing documentation and compliance for youth-serving programs. Proficient in data collection, analysis, and reporting to support program leadership and regulatory requirements.

Highest-signal resume keywords

Data CollectionDocumentation ManagementCompliance ReviewMicrosoft Office SuiteYouth-Serving Organizations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDocumentation ReviewQuality AssuranceFile TrackingData Analysis

Soft Skills

Attention to DetailOrganizational SkillsWritten CommunicationVerbal CommunicationCollaboration

Tools & Technologies

Microsoft Office SuiteHMIS

Industry Keywords

Youth ServicesSocial ServicesLicensure StandardsRegulatory RequirementsProgram Compliance

About the role

Key responsibilities & impact

Assist with onboarding new managers, including spending significant time in program as managers become familiar with program operations and SBY expectations
Conduct routine reviews of physical and virtual youth client files for completeness, accuracy, and compliance
Flag missing, incomplete, or inconsistent documentation and communicate findings for follow-up
Assist program staff with documentation requirements and correcting file deficiencies
Maintain tracking logs for file review findings, resolution status, and supervision completion rates
Support preparation for licensure reviews and external audits by gathering documentation, checklists, and compliance materials
Organize and maintain licensure binders, records, and digital files for inspections
Research regulatory requirements and licensing standards and summarize findings
Complete data collection and analysis tasks, including reviewing program outcome data
Support basic reports and data summaries for program leadership
Assist in identifying data trends or discrepancies indicating programmatic improvement areas
Review supervision documentation for timely completion and policy adherence
Assist with developing or updating supervision tracking tools and templates
Document quality assurance activities and prepare summaries of findings
Participate in site visits to program locations for quality monitoring
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED required
Associate’s or Bachelor’s degree in Human Services, Public Administration, Social Work, or a related field preferred
Prior experience in youth-serving organizations, government programs, or social services a plus
Strong attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously
Basic proficiency in data entry and Microsoft Office Suite (Word, Excel); experience with HMIS is a plus
Excellent written and verbal communication skills
Ability to work collaboratively with program staff at all levels and communicate feedback constructively
Commitment to the mission and values of Sasha Bruce Youthwork