Sasha Bruce Youthwork

Program Assistant

• Assist with onboarding new managers, including spending significant time in program as managers become familiar with program operations and SBY expectations
• Conduct routine reviews of physical and virtual youth client files for completeness, accuracy, and compliance
• Flag missing, incomplete, or inconsistent documentation and communicate findings for follow-up
• Assist program staff with documentation requirements and correcting file deficiencies
• Maintain tracking logs for file review findings, resolution status, and supervision completion rates
• Support preparation for licensure reviews and external audits by gathering documentation, checklists, and compliance materials
• Organize and maintain licensure binders, records, and digital files for inspections
• Research regulatory requirements and licensing standards and summarize findings
• Complete data collection and analysis tasks, including reviewing program outcome data
• Support basic reports and data summaries for program leadership
• Assist in identifying data trends or discrepancies indicating programmatic improvement areas
• Review supervision documentation for timely completion and policy adherence
• Assist with developing or updating supervision tracking tools and templates
• Document quality assurance activities and prepare summaries of findings
• Participate in site visits to program locations for quality monitoring
• Perform other duties as assigned

Program Quality Assistant