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Warehouse and Logistics Administrator, Pallet Controller
Satellite Office. Manage CHEP, LOSCAM and company-owned pallet accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing pallet accounts, reconciling transactions, and supporting inventory administration while ensuring data accuracy and effective communication with stakeholders. Proficient in analyzing operational performance and identifying cost-saving opportunities within warehouse and logistics environments.
Highest-signal resume keywords
Pallet Account ManagementReconciliation SkillsMicrosoft ExcelInventory ControlCustomer Service Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Warehouse AdministrationLogistics ManagementData AnalysisKPI TrackingOperational Reporting
Soft Skills
Attention to DetailStrong CommunicationStakeholder ManagementMulti-Priority ManagementProblem-Solving
Tools & Technologies
WMSERP SystemsMicrosoft Excel
Industry Keywords
CHEPLOSCAMPallet ManagementInventory ControlWarehouse Operations
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage CHEP, LOSCAM and company-owned pallet accounts
- Reconcile pallet transactions between internal systems, customer accounts and pallet providers
- Investigate and resolve pallet discrepancies, shortages and customer claims
- Monitor pallet balances, transfers, recoveries and hire charges
- Liaise with customers, transport providers and pallet suppliers
- Prepare pallet performance updates and identify cost-saving opportunities
- Manage stock returns and product return processes
- Monitor outstanding returns and recommend corrective actions
- Support customer service activities and customer order administration
- Coordinate closure of completed orders, particularly made-to-order orders
- Manage customer portals and customer-related documentation
- Prepare operational reports for pallets, returns and warehouse activities
- Support inventory administration, KPI tracking and continuous improvement
- Provide administrative support to Goods In operations
- Monitor forklift operating hours and service intervals
- Coordinate forklift lockout requirements when operating-hour limits are reached
- Maintain equipment utilisation and service records
- Provide cross-functional backup for warehouse, logistics and customer service administration
- Support operational, safety and service objectives
Requirements
What you’ll need- Experience in warehouse, logistics, inventory or supply chain administration
- Strong analytical and reconciliation skills
- Intermediate to advanced Microsoft Excel skills
- Excellent attention to detail and data accuracy
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities and meet deadlines
- Experience with CHEP, LOSCAM or pallet account management is desirable
- Experience with WMS and ERP systems is desirable
- Knowledge of inventory control and warehouse operations is desirable
- Experience in customer service or logistics administration is desirable
Benefits
Comp & perks- Learning opportunities, mentoring, and support
- Team-building experiences and company-wide celebrations
- Wellness programs
- World-class office spaces in premium business hubs
- Opportunities to work directly with international clients and global brands
- Continuous learning and development
- Engaging employee programs
- Inclusive, collaborative workplace culture