Eligibility Specialist – Part Time

Savista

. Serve as a patient advocate, meeting with patients in person at bedside to assess eligibility for financial assistance programs .

Posted 10/27/2026part-timeSt. John's • Florida • United StatesJunior💰 $20 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient advocacy and financial counseling, with a strong understanding of Medicaid, Medicare, and Disability programs. Capable of managing high caseloads while maintaining accuracy and compliance with HIPAA regulations.

Highest-signal resume keywords

Patient AdvocacyFinancial CounselingMedicaid And Medicare KnowledgeOrganizational SkillsEmpathetic Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Assistance ProgramsDocumentation ManagementEligibility AssessmentApplication GuidanceKPI AdherenceRecord KeepingSoftware NavigationData Tracking

Soft Skills

EmpathyCollaborationDependabilitySolution OrientationRapport Building

Tools & Technologies

Patient Information SystemsDocumentation ToolsTracking Applications

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HealthcareSocial ServicesCustomer-Facing RoleState And Federal Assistance ProgramsHIPAA Compliance

About the role

Key responsibilities & impact

Serve as a patient advocate, meeting with patients in person at bedside to assess eligibility for financial assistance programs
Engage patients via phone outreach to facilitate cooperation and completion of required screenings and documentation
Guide patients through applications for Medicaid, Medicare, Disability, and hospital charity care, ensuring timely submission of accurate documentation
Collaborate with patients, hospital staff, and government agencies to secure coverage and resolve eligibility issues
Manage a high caseload, prioritize tasks, follow up on pending applications, meet deadlines, and adhere to productivity and quality KPIs
Explain financial responsibilities and assistance options clearly and empathetically
Maintain accurate and confidential records in compliance with HIPAA and organizational policies
Use multiple systems and tools to document, track, and report patient information
Provide limited staffing coverage at nearby hospital locations as needed
Complete special projects as assigned

Requirements

What you’ll need

High school diploma or GED
1+ years of experience in a customer-facing role; financial counseling, healthcare, social services, or similar environments preferred
Basic knowledge of state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability
Strong organizational skills with ability to handle multiple priorities and maintain accuracy and attention to detail
Ability to efficiently manage and navigate multiple software systems, applications, and platforms simultaneously
Ability to explain complex information clearly and empathetically
Comfort working in fast-paced environments with changing priorities
Ability to establish rapport with patients through empathetic communication
Dependable, solution-oriented professional who collaborates effectively with patients, hospital partners, and internal teams and colleagues
Reliable transportation and a valid driver’s license
Occasional local travel may be required based on operational needs

Benefits

Comp & perks

Comprehensive benefits: medical, dental, vision, HSA and FSA accounts, short-term and long-term disability insurance, accident insurance, hospital indemnity insurance, critical illness insurance, life insurance, supplemental insurance, spouse and dependent life insurance, pet insurance, and legal insurance
401(k) with company match
Company HSA contributions
Access to certified financial planners
17 days PTO for full-time colleagues with increases based on tenure
9 paid holidays
40 hours of paid volunteer time each year through the Heart & Soul program
Premium LinkedIn Learning access
SOAR development program
Free Calm Premium subscription
Colleague Assistance Program (EAP) with access to licensed professional counselors and work/life resources
Perk Spot employee discounts
Discounted cell-phone plans through Previ
Home/auto insurance discounts
Collaborative, mission-driven culture built on teamwork, empathy, and growth