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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in community management and communication, with a strong focus on operational execution and meticulous attention to detail. Capable of effectively utilizing CRM systems and managing outreach through LinkedIn and email in both German and English.
Highest-signal resume keywords
Community ManagementCRM System ProficiencyGerman Proficiency (C1 Level)Email CommunicationOperational Execution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM SystemLinkedIn OutreachEmail ManagementData EntryMessage Customization
Soft Skills
ProactivityReliabilityAttention to DetailMotivationCommunication
Tools & Technologies
LinkedInEmailComputer ProficiencyInternet Proficiency
Industry Keywords
Administrative RoleSales AssistantSales Development RepresentativeSupport SpecialistCall Center Representative
About the role
Key responsibilities & impact- Support the team in building the community
- Acquire new members and event participants through LinkedIn and email
- Manage communication with interested individuals
- Work with community hosts’ LinkedIn profiles, email inboxes, and the CRM system
- Send pre-written invitation messages to promote communities and events
- Manage and respond to incoming messages in LinkedIn and email inboxes using customized templates
- Identify and proactively reach out to people who interact with LinkedIn content
- Maintain and continuously update the community database in the CRM
- Coordinate with community hosts to assign and follow up on tasks
- Ensure accurate and meticulous operational execution
- Send up to 150 pre-written messages per hour while maintaining consistent quality
- Respond promptly, courteously, and in context to incoming messages and comments
Requirements
What you’ll need- Availability Monday through Friday during core working hours between 8:00 a.m. and 6:00 p.m.
- Several years of professional experience in an administrative role, such as Sales Assistant, Sales Development Representative, Assistant, Support Specialist, Administrative Specialist, or Call Center Representative
- German and English proficiency at a minimum C1 level
- Excellent command of spelling and grammar
- High level of commitment, proactivity, and motivation to perform
- Reliability and a meticulous working style
- Willingness to work under clear instructions, follow established processes, and perform repetitive tasks
- Fast and proficient use of computers and the internet
- Suitable home-office setup for focused and efficient work
- Fast internet connection and a quiet working environment
- Willingness to travel abroad once or twice a year for company meetings
Benefits
Comp & perks- 23 days of annual leave
- Statutory public holidays observed in Pristina
- Paid sick leave
- Flexible working hours by agreement within core working hours
- Opportunities to take on responsibility and advance professionally
- Opportunity to contribute entrepreneurially and assume responsibility
- Collaborative working environment
- Contributions toward sports, fitness, and wellness expenses
- Opportunity to attend company meetings abroad
