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SAWOO

Outreach Specialist, Community Growth – German C1, Back Office, Administration, Support, Non-Calling Call Center

SAWOO

. Support the team in building the community .

Posted 9/21/2026full-timePristina • KosovoMid-LevelSenior💰 €1,800 - €2,200 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in community management and communication, with a strong focus on operational execution and meticulous attention to detail. Capable of effectively utilizing CRM systems and managing outreach through LinkedIn and email in both German and English.

Highest-signal resume keywords
Community ManagementCRM System ProficiencyGerman Proficiency (C1 Level)Email CommunicationOperational Execution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CRM SystemLinkedIn OutreachEmail ManagementData EntryMessage Customization
Soft Skills
ProactivityReliabilityAttention to DetailMotivationCommunication
Tools & Technologies
LinkedInEmailComputer ProficiencyInternet Proficiency
Industry Keywords
Administrative RoleSales AssistantSales Development RepresentativeSupport SpecialistCall Center Representative

About the role

Key responsibilities & impact
  • Support the team in building the community
  • Acquire new members and event participants through LinkedIn and email
  • Manage communication with interested individuals
  • Work with community hosts’ LinkedIn profiles, email inboxes, and the CRM system
  • Send pre-written invitation messages to promote communities and events
  • Manage and respond to incoming messages in LinkedIn and email inboxes using customized templates
  • Identify and proactively reach out to people who interact with LinkedIn content
  • Maintain and continuously update the community database in the CRM
  • Coordinate with community hosts to assign and follow up on tasks
  • Ensure accurate and meticulous operational execution
  • Send up to 150 pre-written messages per hour while maintaining consistent quality
  • Respond promptly, courteously, and in context to incoming messages and comments

Requirements

What you’ll need
  • Availability Monday through Friday during core working hours between 8:00 a.m. and 6:00 p.m.
  • Several years of professional experience in an administrative role, such as Sales Assistant, Sales Development Representative, Assistant, Support Specialist, Administrative Specialist, or Call Center Representative
  • German and English proficiency at a minimum C1 level
  • Excellent command of spelling and grammar
  • High level of commitment, proactivity, and motivation to perform
  • Reliability and a meticulous working style
  • Willingness to work under clear instructions, follow established processes, and perform repetitive tasks
  • Fast and proficient use of computers and the internet
  • Suitable home-office setup for focused and efficient work
  • Fast internet connection and a quiet working environment
  • Willingness to travel abroad once or twice a year for company meetings

Benefits

Comp & perks
  • 23 days of annual leave
  • Statutory public holidays observed in Pristina
  • Paid sick leave
  • Flexible working hours by agreement within core working hours
  • Opportunities to take on responsibility and advance professionally
  • Opportunity to contribute entrepreneurially and assume responsibility
  • Collaborative working environment
  • Contributions toward sports, fitness, and wellness expenses
  • Opportunity to attend company meetings abroad