SAWOO

Call Center Representative

• Support the team in building the community
• Acquire new members and event participants through LinkedIn and email
• Manage communication with interested individuals
• Work with community hosts’ LinkedIn profiles, email inboxes, and the CRM system
• Send pre-written invitation messages to promote communities and events
• Manage and respond to incoming messages in LinkedIn and email inboxes using customized templates
• Identify and proactively reach out to people who interact with LinkedIn content
• Maintain and continuously update the community database in the CRM
• Coordinate with community hosts to assign and follow up on tasks
• Ensure accurate and meticulous operational execution
• Send up to 150 pre-written messages per hour while maintaining consistent quality
• Respond promptly, courteously, and in context to incoming messages and comments

Outreach Specialist, Community Growth – German C1, Back Office, Administration, Support, Non-Calling Call Center