Critical Environments Director

SBM

. Support business development and growth of GMP Regulated Services business units and Critical Environments .

Posted 10/7/2026full-timeConcord • North Carolina • United StatesLead💰 $140,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in GMP Compliance and Process Excellence, with a strong ability to manage projects and coordinate services effectively. Proficient in Lean Six Sigma methodologies, technical mentoring, and developing business solutions to enhance operational efficiency.

Highest-signal resume keywords

GMP ComplianceLean Six Sigma MethodologiesProject ManagementTechnical MentoringBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GMP ComplianceProcess ExcellenceLean Six SigmaProject ManagementDocumentation ManagementBusiness Solution ImplementationEfficiency ImprovementRegulatory ComplianceTechnical TrainingCost Center Management

Soft Skills

CommunicationInterpersonal SkillsLeadershipMentoringCollaboration

Industry Keywords

GMP Regulated ServicesCritical EnvironmentsBusiness DevelopmentPerformance AppraisalsService IntroductionsOperational InitiativesDocumentation PoliciesProcess ImprovementTraining SupportTravel Coordination

About the role

Key responsibilities & impact

Support business development and growth of GMP Regulated Services business units and Critical Environments
Provide support to multiple projects concurrently, emphasizing GMP compliance and process excellence
Manage and coordinate services and projects
Provide technical mentoring to department personnel
Lead GMP Regulated service initiatives with functional area leaders
Provide data for budgets and assure compliance
Complete performance appraisals for direct reports and review staff appraisals
Create, develop, update, revise, and maintain documentation, policies, programs, procedures, and files
Evaluate, select, and implement business solutions
Develop processes, services, and tools to improve business deliverables and process efficiency
Establish and maintain required business documents
Provide updates on assigned topics to appropriate personnel
Assist with or lead new service introductions and account transitions
Interact with functional representatives during solution selection and implementation
Communicate business-solution information to functional departments
Assure efficient flow design in manufacturing using state-of-the-art technology where applicable
Provide support and training to service personnel and customers
Implement special projects or assignments
Travel and coordinate staff travel for inter-facility meetings, service or technology transfer, improvement teams, and Critical Environment trainings
Travel up to 50% to support operational initiatives

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering or related field from a four-year college or university, or equivalent combination of education and experience
Knowledge and ability to apply GMP compliance and process excellence practices
Experience with Lean Six Sigma methodologies and tools
Ability to manage and coordinate services and projects
Ability to provide technical mentoring
Ability to support budgets and manage multiple cost centers
Ability to create and maintain documentation, policies, programs, procedures, and files
Ability to comply with regulatory requirements
Ability to evaluate, select, and implement business solutions
Ability to develop processes, services, and tools to improve efficiency
Ability to provide support and training to service personnel and customers
Ability to travel up to 50% of the time
Ability to drive to various work locations, customer sites, or company facilities
May be required to have a valid driver’s license
Ability to lift and/or move up to 35 pounds

Benefits

Comp & perks

Comprehensive benefit packages