Operations Manager

SBM

. Direct company programs and implement company policy to ensure compliance with contract duties .

Posted 10/7/2026full-timeSunnyvale • California • United StatesJuniorMid-Level💰 $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing programs and ensuring compliance with regulations while effectively communicating with stakeholders. Proficient in budget analysis, project management, and customer service to enhance operational efficiency and market growth.

Highest-signal resume keywords

Program ManagementBudget AnalysisCustomer ServiceRegulatory ComplianceProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingQuality AuditsContract ManagementData CompilationSafety InspectionsInventory ManagementPlanningConceptual DesignCost EstimationRegulatory Compliance

Soft Skills

Communication SkillsProblem SolvingTime ManagementCoachingTraining

Tools & Technologies

Microsoft OfficeContractor Status Databases

Certifications & Qualifications

Valid Driver's License

Industry Keywords

FLSAOSHAADAPest ControlService Personnel Management

About the role

Key responsibilities & impact

Direct company programs and implement company policy to ensure compliance with contract duties
Plan and develop work schedules and assign service personnel to routes
Inspect establishments for safety, quality, service, and program compliance
Conduct quality audits and maintain inventories of supplies and equipment
Investigate and promote improved equipment and methods
Review and address customer service requests
Implement organizational policies and goals
Analyze budget requests and identify potential reductions
Promote services to develop new markets and increase market share
Inspect plants and evaluate use of space and facilities
Assist with plans, budgets, schedules, cost estimates, bid sheets, and contracts
Develop long-range plans, conceptual designs, and capital outlay requirements
Coordinate program specifications, proposals, contracts, and related documents
Compile data for estimates
Maintain and report financial business information, including labor hours, overhead, supplies, expenses, billing, and forecasting
Maintain a safe work environment and ensure compliance with FLSA, OSHA, ADA, and other regulations
Direct supervisory management supporting facilities programs
Act as liaison between the company, customers, clients, employees, and subcontractors
Maintain contract and contractor status databases
Communicate with customers, clients, and employees through meetings
Assist with human resource concerns and issues
Travel as required
Supervise, train, evaluate, reward, and discipline employees and resolve workplace problems
Oversee multiple programs including Pest Control and events

Requirements

What you’ll need

Bachelor’s degree in business, communications, or a related field from a four-year college or university with 2–5 years of experience; or equivalent combination of education and experience
May be required to have a valid driver’s license
Strong verbal and written communication skills
Customer service, problem solving, time management, project management, planning, presentation, interviewing, coaching, and training skills
Knowledge of Microsoft Office and computer skills
Ability to respond to customer, regulatory agency, and business community inquiries or complaints
Ability to present information and respond to questions from managers, customers, employees, and the public
Ability to lift and/or move up to 35 pounds
Bilingual a plus

Benefits

Comp & perks

Comprehensive benefit packages
Monday-Friday schedule, 8 am to 5 pm
Schedule flexibility preferred