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Scala Staffing

Executive Assistant

Scala Staffing

. Manage call bookings . Follow up on and resolve failed or late payments . Manage the VIP client milestone system . Flag when clients reach the 12-week mark and notify the coach . Trigger the free shirt shipment process

Posted 9/30/2026part-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong expertise in GoHighLevel (GHL) for workflow automation and dashboard creation, alongside effective client management and payment processing skills. Capable of supporting coaching operations through meticulous organization and attention to detail.

Highest-signal resume keywords
GoHighLevel (GHL) Workflow AutomationDashboard BuildingPayment Platform ExperienceClient Management Tools FamiliarityStrong Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workflow AutomationDashboard BuildingPayment ProcessingClient ManagementSystem-Based Triggers
Soft Skills
Attention to DetailIndependent WorkVersatility
Tools & Technologies
GoHighLevel (GHL)NuiOneFit
Industry Keywords
Online CoachingFitness BusinessChurn TrackingConversion Rates

About the role

Key responsibilities & impact
  • Manage call bookings
  • Follow up on and resolve failed or late payments
  • Manage the VIP client milestone system
  • Flag when clients reach the 12-week mark and notify the coach
  • Trigger the free shirt shipment process
  • Maximize use of the existing GoHighLevel (GHL) account
  • Integrate pre-GHL clients into the system
  • Build and maintain automated workflows
  • Create VIP milestone notifications
  • Build business update dashboards tracking churn and conversion rates
  • Support the coach by handling administrative tasks so the coach can focus on coaching, programming, and content

Requirements

What you’ll need
  • Strong working knowledge of GoHighLevel (GHL), including workflow automation and dashboard building
  • Experience with payment platforms; Nui experience is a plus
  • Comfort following up on outstanding payments
  • Familiarity with client management/meal planning tools; OneFit experience is a plus
  • Strong organizational skills and attention to detail
  • Comfortable managing recurring processes and system-based triggers
  • Prior experience in a GHL-focused admin or systems role
  • Comfortable working independently once trained on business processes
  • Versatile and able to pick up ad-hoc tasks, such as basic graphics, with a short learning curve
  • Prior experience supporting an online coaching or fitness business is a plus

Benefits

Comp & perks
  • Part-time schedule of 20 hours per week
  • Potential to scale from part-time to full-time over time
  • Remote work