Executive Assistant

Scala Staffing

. Manage and prepare Google Docs and Google Sheets .

Posted 10/6/2026part-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and time-management skills while managing various administrative tasks across multiple software platforms. Proficient in client administration, customer service, and lead nurturing within the online coaching and service-based business environments.

Highest-signal resume keywords

Google Docs ManagementCustomer Service SkillsStripe Payment ManagementZapier Automation TroubleshootingLead Nurturing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Google SheetsCanva DesignTrainerizeEmail MarketingClient OnboardingSocial Media ManagementDatabase ManagementAdministrative SupportTime ManagementAttention to Detail

Soft Skills

Written CommunicationProblem-SolvingInitiativeReliabilityAccountability

Tools & Technologies

GmailGoogle DriveGoogle CalendarNotionMailerLiteSkoolWhatsAppInstagramYouTubeSpotify for Creators

Industry Keywords

Health IndustryFitness IndustryOnline CoachingSales ExperienceMarketing Experience

About the role

Key responsibilities & impact

Manage and prepare Google Docs and Google Sheets
Manage the email inbox and respond to administrative and client enquiries
Manage calendars and appointments
Handle customer service and client administration
Manage payments through Stripe, monitor payments and follow up overdue accounts
Manage and maintain internal systems and databases
Create and maintain Notion pages and templates
Manage and troubleshoot basic Zapier automations
Complete administrative client tasks within Trainerize and maintain client records and spreadsheets
Assist with client onboarding and client success processes
Manage social media DMs and respond to enquiries
Nurture leads and assist with sales conversations via DMs
Support email marketing and administration through MailerLite
Support administration within the Skool community
Perform basic podcast administration, including preparing episode descriptions, uploading episodes to Spotify for Creators and YouTube, and scheduling/publishing episodes
Complete basic Canva design tasks
Assist with other administrative and operational tasks associated with delivering coaching services

Requirements

What you’ll need

Excellent written and spoken English
Strong attention to detail
Excellent organisation and time-management skills
Confidence learning and working across different software platforms
Ability to follow processes and SOPs accurately
Strong written communication and customer service skills
Ability to work independently, take initiative and problem-solve
High level of reliability and accountability
Previous experience in a VA, EA, administration, operations or similar support role
Experience with Google Docs, Google Sheets, Google Drive, Gmail, Google Calendar, Canva, WhatsApp, Zapier, Stripe, Notion, MailerLite, Skool, Instagram, YouTube and Spotify for Creators is ideally desired
Experience within the health, fitness or online coaching industry is highly regarded but not essential
Marketing experience is highly regarded but not essential
Sales experience is highly regarded but not essential
Lead nurturing and DM sales experience is highly regarded but not essential
Experience supporting an online service-based business is highly regarded but not essential
Experience with Trainerize is beneficial but not essential
Must have agreed core availability for communication and collaboration with the Australian-based team

Benefits

Comp & perks

Approximately 20 hours per week
Opportunity for the role and hours to grow over time
Agreed core availability to allow for communication and collaboration with the Australian-based team
Training can be provided for Trainerize