Catering & Events Sales Coordinator

Scale Army Careers

. Support catering and event sales through outbound prospecting, inbound customer support, event coordination, and order management .

Posted 10/1/2026contractRemote • EgyptMid-LevelSenior💰 $800 - $1,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in catering and event sales, with strong skills in customer relationship management, effective communication, and accurate order processing. Proficient in utilizing POS systems and maintaining organized records to enhance customer satisfaction and drive revenue growth.

Highest-signal resume keywords

Catering Sales ExperienceCustomer Service SkillsPOS System ProficiencyOutbound ProspectingRelationship-Building Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Catering SalesEvent CoordinationOrder ManagementData EntryCustomer Order Processing

Soft Skills

Effective CommunicationAttention to DetailOrganizational SkillsFollow-Up SkillsProfessionalism

Tools & Technologies

POS System

Industry Keywords

DTC Food & BeverageCateringEventsHospitalityCustomer Revenue

About the role

Key responsibilities & impact

Support catering and event sales through outbound prospecting, inbound customer support, event coordination, and order management
Reach out to potential catering and event prospects through email and phone
Make outbound calls to generate catering and event opportunities
Respond to inbound catering and event inquiries
Understand customer needs and recommend appropriate catering options
Follow up with prospects to move opportunities forward
Maintain organized records of prospects, conversations, and follow-ups
Identify opportunities to increase catering and event sales
Answer incoming customer calls professionally and efficiently
Take customer orders and accurately enter them into the POS system
Answer questions about products, menus, availability, and ordering
Assist customers with catering and event-related questions
Ensure customer information and order details are captured accurately
Escalate issues when additional support is required
Provide friendly and professional communication across phone and email
Build positive relationships with customers and prospects
Follow up when additional information is needed
Ensure customers receive clear and accurate information throughout the ordering process
Contribute to increased catering, event, and overall customer revenue

Requirements

What you’ll need

3+ years of experience in sales, customer service, account coordination, or a similar role
Experience in DTC food & beverage, catering, events, restaurants, or hospitality strongly preferred
Experience with catering or event sales is a strong plus
Experience using a POS system preferred
Ability to confidently manage inbound and outbound customer calls
Strong follow-up and relationship-building skills
Ability to communicate effectively with prospective customers and understand their needs
Ability to recommend appropriate catering solutions based on customer requirements
Ability to learn and use POS systems and other business tools
Strong organizational and data-entry skills
Ability to maintain accurate customer, prospect, and order information
Strong attention to detail when handling customer orders and event information
Ability to stay organized and maintain consistent follow-up in a fast-paced food & beverage environment
Must be available to work 9:00 AM–5:00 PM EST
English proficiency required; resume must be submitted in English and PDF format
Must submit a video showcasing skill sets using the same email as the application
Must provide a phone number with country code

Benefits

Comp & perks

Commission offered
Fully remote work
Opportunity to directly contribute to the growth of a food and beverage business
Flexible location across LATAM, Africa, and Eastern Europe