Onboarding Project Coordinator

Scale Army Careers

. Set up and test retailer connections in SPS Commerce, including EDI 850 purchase orders, 856 ASNs, 810 invoices, 846 inventory, and 855/860 documents .

Posted 10/21/2026contractRemote • Egypt, Argentina, Ethiopia, South Africa, NigeriaJuniorMid-Level💰 $2,300 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SPS Commerce Fulfillment, EDI document management, and compliance with retailer requirements. Proficient in using AI tools for data analysis and operational improvements while maintaining strong organizational skills for project tracking and documentation.

Highest-signal resume keywords

SPS Commerce Fulfillment ExperienceEDI Document ManagementAI Tools ProficiencyProject CoordinationRetailer Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EDI 850EDI 855EDI 856EDI 810EDI 846Data AnalysisOperational DocumentationTroubleshooting EDI ErrorsMicrosoft ExcelChargeback Documentation

Soft Skills

Strong Organizational SkillsAttention to DetailEffective Communication

Tools & Technologies

ClaudeChatGPTSPS CommerceLogistics PortalQlik

Industry Keywords

Retailer Routing Guides3PL EnvironmentOnboarding ProcessesClient ServicesTransaction Monitoring

About the role

Key responsibilities & impact

Set up and test retailer connections in SPS Commerce, including EDI 850 purchase orders, 856 ASNs, 810 invoices, 846 inventory, and 855/860 documents
Manage trading partner requirements and retailer routing guides to ensure compliance
Monitor SPS Commerce for failed or rejected transactions and resolve missing SCAC/BOL information, ASN errors, and duplicate purchase orders
Identify and resolve transaction issues before retailer chargebacks occur
Coordinate GS1-128/UCC-128 compliance label and packing list testing with Operations
Research retailer chargebacks and prepare root-cause and credit analyses for Client Services and Finance
Track SPS support tickets and maintain retailer connection statuses in project trackers
Maintain onboarding checklists and project trackers for new clients and sites, including Houston
Schedule kickoff, integration, and go-live calls
Document meeting notes, publish action items, and follow up with responsible team members
Collect client setup information, including item masters, SKU and kit configurations, forecasts, carrier accounts, ship-to details, and location IDs
Execute bulk order updates and data corrections in the Logistics Portal under the Onboarding Project Manager's direction
Prepare onboarding handoff documentation for Account Managers
Use Claude and Qlik data to analyze purchase order, ASN, and order exports
Identify and summarize recurring transaction errors and operational patterns
Develop and maintain reusable AI prompts, skills, and templates
Use operational data and AI tools to improve reporting accuracy and streamline recurring tasks
Create job aids and SOPs for routine SPS Commerce processes
Develop documentation enabling Account Managers to resolve common SPS questions
Maintain onboarding resources, process templates, and operational documentation
Improve recurring onboarding and EDI workflows through reusable resources and automation
Collaborate with the Onboarding Project Manager, Client Services, Operations, and Finance

Requirements

What you’ll need

2+ years of hands-on SPS Commerce Fulfillment experience within a 3PL, brand, or retailer environment, including end-to-end onboarding of new trading partners
Experience with EDI 850, 855, 856, 810, and 846 documents, retailer routing guides, and compliance requirements
Familiarity with retailer requirements for Target, Costco, TJX, UNFI, and department stores
Experience troubleshooting ASN and invoice rejections and documenting retailer chargeback disputes
Practical daily experience using Claude, ChatGPT, or similar AI tools to analyze data exports, draft client communications, and develop reusable prompts or templates
Experience coordinating projects, maintaining trackers, documenting meeting notes, and following up on action items
Strong working knowledge of SPS Commerce Fulfillment, retailer EDI integrations, and transaction monitoring
Ability to configure and test trading partner connections and troubleshoot EDI transaction errors
Understanding of retailer routing guides, compliance requirements, and chargeback documentation
Strong Microsoft Excel skills, including lookups, pivot tables, and cleaning large order and purchase order exports
Ability to analyze operational data and identify recurring transaction errors
Ability to use AI tools to create reusable prompts, templates, and operational resources
Strong organizational skills for maintaining onboarding checklists, project trackers, and client documentation
Ability to coordinate meetings, track action items, and follow up with stakeholders
Ability to document operational processes through clear SOPs and job aids
Strong attention to detail
Ability to work reliably during Eastern Time business hours
Resume must be submitted in English and PDF format
Must be available to work 9:00 AM–5:00 PM EST