Hotel General Manager

Scalers

. Oversee the day-to-day operations of a 3-star hotel with approximately 60 rooms .

Posted 10/2/2026full-timeNice • FranceMid-LevelSenior💰 €46,000 - €50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong expertise in hotel operations management, focusing on team leadership, performance monitoring, and guest experience enhancement. Proven ability to develop staff, manage recruitment processes, and implement operational strategies to achieve key performance indicators.

Highest-signal resume keywords

Hotel Operations ManagementTeam LeadershipKPI Monitoring and AnalysisRecruitment and OnboardingService Quality Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hotel OperationsPerformance AnalysisOperational Decision-MakingTeam DevelopmentEmployee Retention

Soft Skills

Strong Management PresenceService MindsetCollaborationProblem-SolvingFlexibility

Tools & Technologies

HR Management SystemsAccounting SoftwareSales Management ToolsGuest Experience Platforms

Industry Keywords

Hospitality IndustryGuest ExperienceOperational StandardsCompliancePerformance Indicators

About the role

Key responsibilities & impact

Oversee the day-to-day operations of a 3-star hotel with approximately 60 rooms
Manage a team of approximately 20 to 30 employees
Support managers and teams in developing their skills
Organize operations and ensure the smooth functioning of the various departments
Ensure the quality of the welcome and guest experience
Ensure compliance with the hotel's standards and procedures
Monitor key performance indicators and KPIs
Analyze results and implement corrective actions
Participate in the recruitment, onboarding, and retention of team members
Manage sensitive operational and managerial situations
Maintain a strong on-the-ground presence with employees
Collaborate with the head office support functions: HR, accounting, marketing, and sales management
Identify matters requiring head office support while retaining responsibility for operational decisions
Identify performance gaps, understand their causes, propose action plans, engage teams around objectives, and monitor results

Requirements

What you’ll need

Strong experience in hotel operations, ideally as a Hotel General Manager, experienced Deputy General Manager, Hotel Operations Manager, or in an equivalent role with significant operational responsibility
Thorough understanding of the day-to-day operations of a hotel
Experience and confidence in managing operational teams
Ability to manage and unite a team of 20 to 30 employees
Ability to remain hands-on while maintaining a broader perspective on operations
Ability to develop team members and empower them to take ownership
Experience managing recruitment, onboarding, and employee retention
Ability to make decisions in complex operational situations
Ability to monitor and analyze hotel performance
Ability to turn KPIs into concrete actions
Ability to work effectively with support functions and head office
Ability to maintain an excellent level of service quality
Strong management presence, a well-developed service mindset, and a genuine interest in the hospitality industry
Availability for a fully on-site role, with no remote work, and flexibility in scheduling due to the demands of hotel operations