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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in IT hardware maintenance, server troubleshooting, and optoelectronic testing while effectively mentoring team members and ensuring adherence to operational SLAs.
Highest-signal resume keywords
IT Datacenter Technician ExperienceServer TroubleshootingOptoelectronic TestingJira Service Management ProficiencyTeam Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hardware AssemblyCablingOptoelectronic TestingServer TroubleshootingIncident Ticket Processing
Soft Skills
MentoringTeam CohesionClear CommunicationService OrientationAccountability
Tools & Technologies
Jira Service ManagementOdooGoogle Sheets
Certifications & Qualifications
Active B-Category Driver’s LicenseBackground Check
Industry Keywords
Datacenter OperationsHigh-Density DatacenterProduction KPIsIncident ManagementPhysical Handling Safety
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Maintain, diagnose, and repair IT hardware in high-density datacenter environments
- Set technical standards and ensure regional production KPIs
- Assemble racks and configure servers and hardware equipment
- Perform optoelectronic testing on fiber and copper using reflectometers and optical tracers
- Resolve complex hardware issues and replace components
- Serve as a technical role model and mentor local technicians
- Supervise and escort external service providers and suppliers
- Process and track incident tickets in Jira Service Management
- Manage asset flows in Odoo and reporting in Google Sheets within SLA timeframes
- Monitor high-value hardware, physical handling safety, and restricted access protocols
- Report risks to management
- Report directly to the Datacenter IT Manager within Datacenter Operation Management
Requirements
What you’ll need- Strong experience as an IT Datacenter Technician
- First experience in team coordination or lead roles
- Strong expertise in server troubleshooting, hardware assembly, cabling, and optoelectronic testing (copper/fiber, reflectometer, optical tracer)
- Proficiency with Jira Service Management, Odoo, and Google Sheets
- Active B-category driver’s license mandatory for site travel
- Ability to mentor peers and foster team cohesion
- Strong internal service orientation, transparency, clear communication, and accountability
- High personal standards for production quality and commitment to meeting operational SLAs
- Background check mandatory to join the company
Benefits
Comp & perks- International environment with English and French widely spoken
- Internal mobility opportunities
- Opportunities to transition to other entities within the Iliad Group
- Access to over 100 public cloud products and a cutting-edge technical environment
- Renewable-energy-powered data centers and commitment to responsible cloud
