Parts Advisor

Scania Group

. Build and develop customer relationships through excellent customer service .

Posted 10/23/2026full-timeLaverton • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and parts inventory management within the automotive industry, ensuring exceptional service delivery and customer satisfaction. Proficient in using inventory management systems and maintaining accurate documentation.

Highest-signal resume keywords

Parts Management Systems ExperienceCustomer Relationship ManagementInventory MonitoringExcellent Communication SkillsOrganisational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Parts Inventory ManagementDocumentation AccuracyParts DeliveryStock MonitoringInvoice Processing

Soft Skills

Interpersonal SkillsAttention to DetailProactive AttitudeAbility to Manage Multiple PrioritiesCollaboration Skills

Tools & Technologies

Inventory Management SystemsComputer Skills

Certifications & Qualifications

Australian / New Zealand CitizenshipPermanent Residency

Industry Keywords

Automotive IndustryCustomer ServiceParts Advisor

About the role

Key responsibilities & impact

Build and develop customer relationships through excellent customer service
Complete relevant documentation accurately, including invoices and payment
Work closely with the Workshop to ensure parts availability
Load and unload parts and place them in appropriate locations
Pick and deliver parts to customers and the workshop
Monitor stock, spare parts, and inventory
Report to the Parts Supervisor
Support exceptional parts service and customer satisfaction at the Laverton branch

Requirements

What you’ll need

Previous experience in a Parts Advisor or automotive parts role within the automotive industry
Excellent communication and interpersonal skills
Ability to build and maintain relationships with customers, suppliers, and internal stakeholders
Strong organisational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Proactive and positive attitude
Focus on delivering outstanding customer experiences and positive business outcomes
Sound computer skills
Experience using inventory or parts management systems
Ability to work independently and collaboratively
Must be an Australian / New Zealand Citizen or an Australian / New Zealand permanent resident
Successful completion of standard pre-employment checks, including medical and other background checks

Benefits

Comp & perks

Potential to earn monthly bonus up to $700
Paid Parental Leave benefits
Corporate benefits programme
Salary packaging
Novated leasing
Dynamic and inclusive work culture
Supportive team environment
Record-growth company
Focus on digitalisation, autonomous vehicles, electrification and sustainability