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Parts Supervisor
Scania Group. Build strong relationships with customers, workshop teams and suppliers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in automotive parts management, customer service, and logistics, with a strong focus on building relationships and improving customer satisfaction. Proficient in negotiation, problem-solving, and maintaining inventory accuracy while supporting workshop operations.
Highest-signal resume keywords
Automotive Parts ExperienceCustomer Service SkillsNegotiation SkillsInventory ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Parts ManagementOrder ProcessingQuotation ManagementInvoice ProcessingLogistics Coordination
Soft Skills
Customer-First MindsetProblem-Solving SkillsAttention to DetailProactive ApproachRelationship Building
Industry Keywords
Automotive IndustryRetail AutomotiveCustomer SatisfactionWorkshop OperationsPre-Employment Checks
About the role
Key responsibilities & impact- Build strong relationships with customers, workshop teams and suppliers
- Identify customer needs and provide expert parts advice and solutions
- Manage enquiries, quotations and orders from start to finish
- Negotiate and resolve customer concerns professionally and effectively
- Work closely with the Workshop team to ensure parts availability and minimise downtime
- Identify opportunities to increase sales and improve customer satisfaction
- Maintain inventory accuracy and ensure parts are stored and managed correctly
- Process invoices, payments and associated documentation accurately
- Support workshop operations and keep customers moving
Requirements
What you’ll need- Experience in automotive parts, customer service, retail automotive, logistics, or a related industry
- Strong customer-first mindset with the ability to build long-term relationships
- Confidence influencing outcomes and handling difficult conversations professionally
- Strong negotiation and problem-solving skills
- Excellent communication skills with customers, technicians, suppliers and colleagues
- High attention to detail and ability to manage multiple priorities
- Proactive approach and genuine desire to learn, improve and develop your career
- Full working rights in New Zealand or Australia
- Satisfactory standard pre-employment checks, including medical and other background checks
Benefits
Comp & perks- Salary packaging
- Novated leasing
- Corporate benefits programme
- Dynamic and inclusive work culture
- Career opportunity in an international company
- Focus on digitalisation, autonomous vehicles, electrification and sustainability