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Senior Collections Analyst
Scania Group. Manage collections and credit recovery processes throughout the full cycle, focusing on cases of greater complexity and materiality .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing collections and credit recovery processes, with a strong focus on data analysis, financial mathematics, and compliance with regulations. Capable of leading negotiations and developing training materials to enhance team performance.
Highest-signal resume keywords
Collections ManagementCredit Recovery ProcessesData AnalysisNegotiation SkillsFinancial Institutions Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisManagement Report PreparationFinancial MathematicsCollections Policies DevelopmentCredit Recovery Strategies
Soft Skills
Strong Communication SkillsAnalytical SkillsInterpersonal SkillsOwnership MindsetProactivity
Tools & Technologies
Power BIMicrosoft OfficeAdvanced ExcelArtificial Intelligence
Industry Keywords
Consumer Protection LegislationGovernance PracticesAudit PracticesFinancial ServicesCollection Agencies Management
About the role
Key responsibilities & impact- Manage collections and credit recovery processes throughout the full cycle, focusing on cases of greater complexity and materiality
- Lead amicable negotiations, analyze proposals based on financial mathematics, and monitor the management of collateral related to transactions
- Oversee the work of collection agencies during the administrative phase and manage contracts with area suppliers
- Analyze portfolio data, indicators, trends, and risks, preparing management reports and presentations for the Board of Directors and executive committees
- Monitor the allowance for doubtful accounts (PDD) and assess its impact on collections analyses and decisions
- Contribute to the development and updating of collections policies and strategies, in compliance with applicable regulations, consumer protection legislation, and governance and audit practices
- Partner with other departments and represent the company in projects related to collections and credit recovery
- Identify process impacts, propose improvements, and support management in resolving complex situations
- Develop training sessions and support materials to enable team development
- Create and organize content on the intranet and other internal communication channels
- Support internal and external teams
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Economics, Accounting, or a related field
- Solid experience in collections and credit recovery processes
- Intermediate knowledge of data analysis and management report preparation
- Experience in financial institutions, banks, or financial services companies is preferred
- Previous experience participating in or leading projects is preferred
- Availability to visit customers
- Knowledge of Power BI and Artificial Intelligence (AI) will be considered an advantage
- Microsoft Office, including advanced Excel skills
- Intermediate English
- Strong communication skills
- Analytical skills and a systemic perspective
- Strong interpersonal skills
- Ownership mindset
- Proactivity and a sense of urgency
- Negotiation skills
- Planning and organizational skills
Benefits
Comp & perks- Scania Financial Services is part of TRATON Financial Services, the financial services arm of the TRATON Group
- Diversity and inclusion: all qualified individuals will be considered regardless of race, color, religion, gender, sexual orientation, national origin, genetic information, disability, or age